Societe Generale Global Solution Centre Production Support Analyst Interview Questions and Answers

Hydraulic systems and hydraulic machines.

Q1. What is the difference between BS4 and BS6 emissions standards?
Ans. 
BS6 emissions standards are more stringent than BS4, with lower limits on emissions of pollutants like nitrogen oxides and particulate matter.
• BS6 standards have stricter limits on emissions of pollutants like nitrogen oxides (NOx) and particulate matter (PM) compared to BS4.

• BS6 compliant vehicles are required to have advanced emission control technologies like selective catalytic reduction (SCR) and diesel particulate ...read more
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Q2. What is the difference between an electric motor and an electric generator?
Ans. 
An electric motor converts electrical energy into mechanical energy to produce motion, while an electric generator converts mechanical energy into electrical energy.
• Electric motor converts electrical energy into mechanical energy

• Electric generator converts mechanical energy into electrical energy

• Electric motor is used in appliances like fans, washing machines

• Electric generator is used in power plants to generate electr
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Q3. Difference between four stroke and two stroke engine
Ans. 
Four stroke engines have separate intake, compression, power, and exhaust strokes, while two stroke engines combine intake and compression in one stroke and power and exhaust in another.
• Four stroke engines have a dedicated stroke for each of the four processes: intake, compression, power, and exhaust

• Two stroke engines combine intake and compression in one stroke and power and exhaust in another

• Four stroke engines are m...read more
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Q1. What is a project that you have worked on before?
Ans. 
Developed a web-based inventory management system for a retail company
• Utilized Java for backend development

• Implemented responsive design using HTML, CSS, and JavaScript

• Integrated barcode scanning functionality for efficient inventory tracking
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Q2. What was your role within the team?
Ans. 
I was responsible for providing technical support to end users and troubleshooting application issues within the team.
• Providing technical support to end users

• Troubleshooting application issues

• Collaborating with team members to resolve issues

• Documenting solutions and best practices
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Q3. What SQL-based queries were asked during your interview? like self join , average
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Q1. Please ask technical level question?
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Q2. Application support engineer question?
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1 hour, wage question, not related to mention technology.

Q1. Oops related queries
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Q2. Discussion around last project
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Q1. Do you know about sed command?
Ans. 
sed command is a stream editor used to perform text transformations on an input stream or file.
• sed stands for stream editor

• It is used to perform text transformations on an input stream or file

• Commonly used for search and replace operations

• Syntax: sed 's/search/replace/g' filename

• Example: sed 's/foo/bar/g' file.txt
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Q1. Self introduction
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Q2. Work experience
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Q3. Which department are u working
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Q4. Timings and salary
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Q1. Name and experience and quality and checking etc
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Q2. How can handle ur problem and team work
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Q3. Times and salary
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Q1. What is your current role in organization
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Q2. What is your salary expeactation
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Q1. How will you handle team conflicts
Ans. 
I will handle team conflicts by promoting open communication, facilitating discussions, and finding mutually agreeable solutions.
• Encourage open communication among team members

• Facilitate discussions to understand the root cause of conflicts

• Promote active listening and empathy

• Mediate conflicts and find mutually agreeable solutions

• Implement team-building activities to improve collaboration
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Q2. If any data loss issue, how will you approach to different teams and the your team
Ans. 
I would approach the issue by communicating with all relevant teams and creating a plan to recover the lost data.
• Identify the cause of the data loss

• Notify all relevant teams and stakeholders

• Create a plan to recover the lost data

• Implement the plan and monitor progress

• Communicate updates to all stakeholders
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Q3. What was your responsibilities in your earlier role.
Ans. 
As a Production Support Manager, my responsibilities included overseeing the support and maintenance of production systems, managing a team of support analysts, coordinating with stakeholders, and ensuring timely resolution of issues.
• Managed a team of support analysts and provided guidance and support

• Oversaw the support and maintenance of production systems

• Coordinated with stakeholders to understand their requirements ...read more
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Q4. Are you flexible for working hours
Ans. 
Yes, I am flexible for working hours.
• I am willing to work evenings, weekends, and holidays if required.

• I understand the importance of being available during critical production issues.

• I am open to adjusting my schedule to accommodate team needs.

• I have experience working in shifts and adapting to changing work hours.

• I prioritize the success of the team and the smooth operation of production systems.
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Q5. How soon will you join or immediate
Ans. 
I can join immediately.
• I am available to start immediately.

• I can join as soon as required.

• I am ready to start right away.
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Q6. What major issues you handle and how
Ans. 
As a Production Support Manager, I handle major issues by identifying root causes, coordinating with teams, and implementing effective solutions.
• Identify root causes of major issues

• Coordinate with teams to resolve issues

• Implement effective solutions to prevent future occurrences
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