SML Isuzu Service Engineer Interview Questions and Answers

Q1. In Your Engineering Paper basic questions only they will asked
Ans. Like What is transformer, amplifier, Explain open loop & closed loop
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Q1. Basics of Automobiles
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Q2. What is Current , Voltage ,Ahm What is High Oil Consumption
Ans. 
Current is the flow of electric charge, voltage is the potential difference between two points, Ahm is a unit of electric charge, high oil consumption can be caused by various factors.
• Current is measured in Amperes (A) and represents the flow of electric charge in a circuit.

• Voltage is measured in Volts (V) and represents the potential difference between two points in a circuit.

• Ahm (Ampere-hour) is a unit of electric ch...read more
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Q3. What Is Current , Voltage
Ans. 
Current is the flow of electric charge, measured in Amperes. Voltage is the electrical potential difference between two points, measured in Volts.
• Current is the flow of electric charge in a circuit

• Voltage is the electrical potential difference between two points

• Current is measured in Amperes (A)

• Voltage is measured in Volts (V)

• Ohm's Law relates current, voltage, and resistance: V = IR
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Q4. What is High Oil Consumption
Ans. 
High oil consumption refers to the excessive use of oil by a vehicle, which can indicate potential issues with the engine or other components.
• High oil consumption can be caused by worn piston rings or valve seals.

• Leaking gaskets or seals can also lead to high oil consumption.

• Driving habits, such as frequent high-speed driving or towing heavy loads, can contribute to high oil consumption.

• Regularly checking oil levels an...read more
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Q5. Business Parameter like Spare & Oil Business
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Q1. All technical knowledge
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Q1. How do you work, what is your job?
Ans. I will be disciplined and responsible in your company and all employees of the company will work according to good conduct policies and rules.
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Q2. Why do you need a job?
Ans. I am a person who grew up from a small family and , I am responsible for the family, so I need a job.
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Q1. Tell me about yourself
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Q1. How can you make estimate for damaged or accidental vehicle?
Ans. 
To make an estimate for a damaged or accidental vehicle, assess the visible damage, inspect the affected parts, consider the cost of replacement or repair, and factor in labor and additional expenses.
• Assess the visible damage on the vehicle

• Inspect the affected parts thoroughly

• Consider the cost of replacement or repair for damaged parts

• Factor in the cost of labor and additional expenses

• Use industry-standard estimating s...read more
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Q2. What is the SCP of service?
Ans. 
SCP stands for Service Check Point, which is a systematic process to ensure quality service delivery.
• SCP is a set of guidelines and checkpoints that service advisors follow to ensure customer satisfaction.

• It includes steps like greeting the customer, understanding their needs, providing accurate information, and resolving issues.

• SCP helps service advisors maintain consistency, efficiency, and professionalism in their i...read more
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Q3. Who is process owner of appointment scheduling?
Ans. 
The process owner of appointment scheduling is typically the Service Manager or the Operations Manager.
• The process owner is responsible for overseeing the entire appointment scheduling process.

• They ensure that appointments are scheduled efficiently and effectively.

• They may also be responsible for managing the appointment scheduling software or system.

• The process owner collaborates with the service advisors and technici...read more
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Q4. How many characters in vehicle identification number?
Ans. 
A vehicle identification number (VIN) typically consists of 17 characters.
• A VIN is a unique code assigned to each vehicle.

• It is used to identify the make, model, and year of a vehicle.

• The VIN can also provide information about the vehicle's country of origin, manufacturer, and other details.

• The characters in a VIN can include both letters and numbers.

• An example of a VIN is 1HGCM82633A123456.
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Q5. What are the types of gear box?
Ans. 
There are several types of gearboxes, including manual, automatic, continuously variable, and dual-clutch.
• Manual gearbox: Requires the driver to manually shift gears using a clutch pedal.

• Automatic gearbox: Shifts gears automatically without the need for manual intervention.

• Continuously variable transmission (CVT): Provides an infinite number of gear ratios for smooth acceleration.

• Dual-clutch transmission (DCT): Utilize...read more
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Where do you see yourself in 5 years?
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q1. What is the base process of business.
Ans. 
The base process of business involves identifying customer needs, creating products or services to meet those needs, and delivering them to customers.
• Identify customer needs and preferences

• Develop products or services to meet those needs

• Create a marketing and sales strategy

• Deliver the products or services to customers

• Provide customer support and after-sales service
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Q1. Tell us about you
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Q1. In Your Engineering Paper basic questions only they will asked
Ans. Like What is transformer, amplifier, Explain open loop & closed loop
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