SML Isuzu Customer Care Manager Interview Questions and Answers

Why ur change the previous job?

Q1. What is tpm and jh and qm?
Ans. 
TPM stands for Total Productive Maintenance, JH stands for Job Hazard Analysis, and QM stands for Quality Management.
• TPM is a systematic approach to equipment maintenance that aims to maximize productivity and minimize downtime.

• JH is a process of identifying and analyzing potential hazards in a job or work environment to prevent accidents and injuries.

• QM involves the activities and processes used to ensure that product...read more
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Q2. How u perform root cause analysis?
Ans. 
Root cause analysis is performed by identifying the underlying cause of a problem or issue.
• Identify the problem or issue

• Gather relevant data and information

• Analyze the data to identify potential causes

• Use techniques like the 5 Whys or Fishbone Diagram

• Verify the root cause through testing or further investigation

• Implement corrective actions to address the root cause
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Q1. Basic information
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Q2. Experience
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Q1. Technical questions regarding privious working company.
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Q2. Automobile engineering related basic questions
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Q1. Details technical questions related to your field
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Q1. About your personality
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Q1. About your goals, short term as well as long term goal
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Q1. About previous organization working culture
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Q2. What are the roles and responsibilities handled?
Ans. 
Assistant Managers handle various roles and responsibilities including overseeing daily operations, managing staff, and ensuring customer satisfaction.
• Overseeing daily operations to ensure smooth functioning of the business

• Managing and supervising staff members to ensure productivity and efficiency

• Handling customer complaints and ensuring high levels of customer satisfaction

• Assisting the Manager in decision-making and ...read more
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Q1. What are the salary expectations?
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Salary expectations are negotiable based on the responsibilities and benefits offered.
• Research industry standards for similar positions

• Consider cost of living in the area

• Factor in benefits such as healthcare, retirement plans, and bonuses

• Be prepared to discuss salary range rather than a specific number
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Q1. Question On company Requirement.
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Q2. All about on yourself and education
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Q1. All questions related your resume
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Q2. Some technical and some manpower handling and any incident face with union.
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Q1. Questions related to job profile that they mentioned.
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Q2. Questions related to Key skill that i mentioned in my resume
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Q1. Technical skill that i mentioned in my resume
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Q2. Are you ok to work with us
Ans. 
Yes, I am okay to work with you.
• I am excited about the opportunity to work with your team.

• I have experience working in a team environment and enjoy collaborating with others.

• I am adaptable and can easily adjust to new work environments and team dynamics.

• I am a good communicator and can effectively work with different personalities and backgrounds.

• I am committed to the success of the team and will contribute my best eff
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Q1. Why we hire you as you have not so much work experience
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I may not have extensive work experience, but I possess the necessary skills, qualifications, and potential to excel in the role of Assistant Manager.
• Highlight relevant skills and qualifications

• Emphasize potential and willingness to learn

• Provide examples of transferable skills or achievements

• Demonstrate enthusiasm and passion for the role
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Q2. Why you want to change your job
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Looking for a more challenging role

• Seeking opportunities for career advancement

• Want to broaden my skill set

• Desire to work in a different industry

• Seeking a better work-life balance
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Q3. Are you ok to work for us
Ans. 
Yes, I am okay to work for you.
• I am highly motivated and dedicated to my work.

• I have previous experience in a similar role.

• I am a team player and can work well with others.

• I am flexible and adaptable to changing work environments.

• I am committed to achieving the company's goals and objectives.
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Q4. Family background of your
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I come from a close-knit family with a diverse background.
• My parents are both educators, and they instilled in me a love for learning and teaching.

• I have two siblings, one older and one younger, who have always been supportive and encouraging.

• My family values hard work, integrity, and compassion, which have shaped my own values and work ethic.

• We often gather for family dinners and celebrate special occasions together, ...read more
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Q1. Your understanding about business ethics, code of conduct
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Business ethics refers to the moral principles and values that guide the behavior and decision-making of individuals and organizations in the business world.
• Business ethics involves conducting business in a fair and honest manner.

• It includes following laws and regulations, as well as adhering to ethical standards.

• Businesses should prioritize the well-being of stakeholders, including employees, customers, and the commun...read more
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Q2. Want to your team player atitude, People management skill, your projects.
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Q1. Technical relevant and experience
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