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Smartbiz Technologies Customer Service Executive Interview Questions and Answers
Smartbiz Technologies Customer Service Executive Interview Experiences
1 interview found
K Pritee Singha
I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me something about yourself
- Q2. Where do you see yourself after 5 five years from now
- Q3. What do you think about child labour
- Ans.
Child labour is a serious issue that needs to be addressed globally.
It deprives children of their childhood and education.
It can lead to physical and mental health problems for children.
It is often linked to poverty and lack of access to education.
Companies should ensure that their supply chains are free from child labour.
Governments should enforce laws against child labour and provide support for families in need.
- Q4. What do you think about global warming
- Ans.
Global warming is a serious issue that requires immediate attention.
Global warming is caused by the increase in greenhouse gases such as carbon dioxide and methane.
It leads to rising sea levels, extreme weather conditions, and loss of biodiversity.
We need to take action by reducing our carbon footprint, promoting renewable energy, and supporting policies that address climate change.
- Q5. Tell us something about your hometown
Interview Preparation Tips
- Communication Skills
- Confidence
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Hexaware Technologies
Anonymous
posted on 29 Jul 2024
(2 Questions)
- Q1. Why should we hire you?
- Ans.
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
I have X years of experience in customer service roles, where I have consistently received positive feedback from customers.
I am a great listener and problem-solver, able to quickly address customer concerns and provide effective solutions.
I am highly organized and detail-oriented, ensuring that all custo...
- Q2. Tell me about yourself in detail.
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers with patience and empathy
Proficient in using CRM systems and resolving technical issues
Received multiple awards for outstanding customer satisfaction ratings
(2 Questions)
- Q1. How long will you sustain in this company?
- Ans.
I plan to sustain in this company for the long term, as I am committed to growing with the organization and contributing to its success.
I am dedicated to my career and value stability in my job.
I see potential for growth and development within the company.
I believe in the company's values and mission, and want to be a part of its future success.
- Q2. There are 10 working hours so how will you manage your work-life balance?
- Ans.
I believe in setting boundaries and prioritizing tasks to ensure a healthy work-life balance.
Prioritize tasks based on urgency and importance
Set boundaries by establishing specific work hours and sticking to them
Delegate tasks when necessary to avoid burnout
Schedule regular breaks to recharge and avoid stress
Engage in activities outside of work that bring joy and relaxation, such as hobbies or exercise
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.
Normal aptitude questions
(1 Question)
- Q1. Tell me about your self? How to satisfy customers?
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
25 minutes inclusive of grammars, reasoning etc
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Reliance Retail
Anonymous
posted on 18 Mar 2023
Selected
I applied via Found it and was interviewed in Feb 2023. There were 3 interview rounds.
What are your goals?
Tell me something about our company?
(4 Questions)
- Q1. What is the difference between confidence and over confidence?
- Ans.
Confidence is a positive belief in oneself, while overconfidence is an excessive and unrealistic belief in one's abilities.
Confidence is based on self-assurance and a realistic assessment of one's skills and abilities.
Overconfidence involves an inflated sense of self-worth and an underestimation of risks and challenges.
Confidence is often earned through experience and knowledge.
Overconfidence can lead to complacency an...
- Q2. Tell me something about your self.
- Ans.
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving their issues.
I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am skilled in handling customer inquiries, complaints, and providing timely and effective solutions.
I have a proven track record of maintaining high customer satisfaction r...
- Q3. Why do you want to work at our company.
- Ans.
I want to work at your company because of its excellent reputation and commitment to customer satisfaction.
Your company has a strong reputation for providing exceptional customer service.
I am impressed by the positive reviews and feedback from customers about your company's service.
Your company's commitment to customer satisfaction aligns with my own values and work ethic.
I believe working at your company will provide ...
- Q4. Can you work under pressure
- Ans.
Yes, I can work under pressure.
I thrive in high-pressure situations and remain calm and focused.
I have experience handling difficult customers and resolving their issues efficiently.
I prioritize tasks effectively to meet deadlines even in stressful situations.
I can adapt quickly to changing circumstances and make decisions under pressure.
I maintain a positive attitude and motivate my team during challenging times.
Interview Preparation Tips
- Yes we'll prepared
- Good skills
How many members in your family
Customer Service Executive Interview Questions & Answers
HDB Financial Services
aman verma
posted on 27 Dec 2022
(2 Questions)
- Q1. Sale me this pen and you to confidential give ans first you need think about pen feathers and share your thoughts for convenience sale
- Q2. But you need always interview eye contact
Interview Preparation Tips
- Sales
- Customer Relationship
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What is the most difficult situation you faced and how did you overcome it?
Customer Service Executive Interview Questions & Answers
WNS
kotivada nani rajesh
posted on 2 Jan 2023
Selected
I applied via LinkedIn and was interviewed before Jan 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why did you left your previous job
- Ans.
I left my previous job due to limited growth opportunities and a desire for a new challenge.
Limited growth opportunities in my previous role
Seeking a new challenge and professional development
Desire for a change in work environment
Exploring better career prospects
- Q2. What was your expectations
- Ans.
I expected a challenging and rewarding role where I could utilize my customer service skills to provide excellent support to customers.
I expected to work in a fast-paced environment where I could handle customer inquiries and resolve issues effectively.
I expected to have opportunities for professional growth and development in the customer service field.
I expected to work as part of a team and collaborate with colleagu...
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself
Versent test
(1 Question)
- Q1. Basic question to check com skills
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 12 Apr 2022
(8 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. Why are you looking for a change?
- Q3. What are your salary expectations?
- Q4. What is your family background?
- Q5. Share details of your previous job.
- Q6. Why should we hire you?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
Interview Preparation Tips
Smartbiz Technologies Interview FAQs
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