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Smart Planet IT Solutions

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2.4

based on 31 Reviews

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Smart Planet IT Solutions Help Desk Engineer Interview Questions and Answers

Updated 29 Sep 2021

Smart Planet IT Solutions Help Desk Engineer Interview Experiences

1 interview found

Help Desk Engineer Interview Questions & Answers

user image Anonymous

posted on 29 Sep 2021

I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1.tell me about yourself?
    • Add your answer
  • Q2. 2.then about my training
    • Add your answer
  • Q3. About hardware and networking
    • Add your answer
  • Q4. Some theoretical questions like dhcp dns ip tcp e.t.c
    • Add your answer
  • Q5. And many more. They asked me around 10 questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything is good. And the hr manager madhumita mam she is too beautiful and also beautiful in heart. Her behavior , conversation, politeness everything. If you think you Impress your interviewer. Then after 4-5 days you can call hr madam. She will suggest you . Very good company.
Now I'm a helpdesk engineer at smart planet of gsi project.

It's my first job. And I'm happy with my salary, work culture, benefits, meeting, party e.t.c.
Thank you smart planet.


****most important tips for interview**** = most important is your behavior and smartness
Thank you

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Interview Tips & Stories
2w
amanchoudhari
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·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Help Desk Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. No of servers and model name?
  • Ans. 

    We have a total of 15 servers, including Dell PowerEdge R740 and HP ProLiant DL380 Gen10 models.

    • Total of 15 servers

    • Dell PowerEdge R740 model

    • HP ProLiant DL380 Gen10 model

    • Answered by AI
    Add your answer
  • Q2. Name of reporting manager?
  • Ans. 

    The reporting manager for the Help Desk Engineer position is John Smith.

    • Reporting manager's name is John Smith

    • John Smith is responsible for overseeing the Help Desk Engineer team

    • John Smith can be contacted for any escalations or guidance

    • Answered by AI
    Add your answer

Help Desk Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. No of servers and model name?
  • Ans. 

    We have a total of 15 servers, including Dell PowerEdge R740 and HP ProLiant DL380 Gen10 models.

    • Total of 15 servers

    • Dell PowerEdge R740 model

    • HP ProLiant DL380 Gen10 model

    • Answered by AI
    Add your answer
  • Q2. Name of reporting manager?
  • Ans. 

    The reporting manager for the Help Desk Engineer position is John Smith.

    • Reporting manager's name is John Smith

    • John Smith is responsible for overseeing the Help Desk Engineer team

    • John Smith can be contacted for any escalations or guidance

    • Answered by AI
    Add your answer
More about working at Smart Planet IT Solutions

Smart Planet IT Solutions Interview FAQs

What are the top questions asked in Smart Planet IT Solutions Help Desk Engineer interview?

Some of the top questions asked at the Smart Planet IT Solutions Help Desk Engineer interview -

  1. Some theoretical questions like dhcp dns ip tcp e....read more
  2. And many more. They asked me around 10 questi...read more
  3. About hardware and network...read more

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