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Skypro Technologies Engineer- Customer Support Interview Questions and Answers

Updated 9 Jun 2022

Skypro Technologies Engineer- Customer Support Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is the operating system and its work., components of hardware and it's work
  • Ans. 

    The operating system is the software that manages computer hardware and software resources.

    • The operating system provides a user interface for interacting with the computer.

    • It manages memory, processes, and tasks.

    • It controls input and output devices.

    • It provides file management and storage capabilities.

    • It ensures security and protection of data.

    • Examples of operating systems include Windows, macOS, Linux, and Android.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. What operations done by ssd & difference between ssd and sdd
  • Ans. 

    SSD stands for Solid State Drive. It is a type of storage device that uses NAND-based flash memory to store data.

    • SSDs perform various operations such as reading, writing, erasing, and wear leveling.

    • SSDs are faster and more reliable than traditional hard disk drives (HDDs).

    • SSDs have no moving parts, which makes them less prone to mechanical failure.

    • SSDs are more expensive than HDDs but offer better performance and durab...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - just keep positive attitude and speak the answer to the point

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me your overall experience from your past companies?
  • Ans. 

    I have over 5 years of experience in customer support roles at various companies.

    • Managed customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product support and troubleshooting assistance

    • Collaborated with other departments to ensure customer satisfaction

    • Trained new customer support representatives

  • Answered by AI
  • Q3. What are the challenges faced in last organization?
  • Q4. What is your current ctc, expected ctc & Notice period?
  • Ans. 

    Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.

    • Current CTC: $50,000

    • Expected CTC: $60,000

    • Notice Period: 30 days

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What are your technical expertise?

Interview Preparation Tips

Interview preparation tips for other job seekers - Flexibility for shift timings like in day 8.30hours to complete friendly work environment but working culture is not that good. Need good managers or seniors to support team members. Need to work on policies for employees benefits and wfh options needs to be given for all not for specific department wise.

Skypro Technologies Interview FAQs

How many rounds are there in Skypro Technologies Engineer- Customer Support interview?
Skypro Technologies interview process usually has 3 rounds. The most common rounds in the Skypro Technologies interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Skypro Technologies Engineer- Customer Support interview?

Some of the top questions asked at the Skypro Technologies Engineer- Customer Support interview -

  1. what is the operating system and its work., components of hardware and it's w...read more
  2. what operations done by ssd & difference between ssd and ...read more

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Skypro Technologies Engineer- Customer Support Salary
based on 58 salaries
₹1.4 L/yr - ₹3 L/yr
37% less than the average Engineer- Customer Support Salary in India
View more details

Skypro Technologies Engineer- Customer Support Reviews and Ratings

based on 10 reviews

3.4/5

Rating in categories

3.6

Skill development

3.4

Work-life balance

3.3

Salary

3.4

Job security

3.4

Company culture

2.9

Promotions

3.5

Work satisfaction

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