Skill Lync Senior Technical Support Engineer Interview Questions and Answers

On this round we have to speak for 1 min .they want communication

Scenario based questions

Q1. Write query regarding product they asked
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Q2. Sales data they want for me
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Q1. About project what type of problem I faced there
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Q1. Are you comfortable in night shift.i said no.
Ans. 
No, I am not comfortable working night shifts.
• I prefer working during the day as it aligns better with my natural sleep schedule

• I find it difficult to stay alert and focused during night shifts

• I have personal commitments that require me to be available during evenings and nights
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Mainly focuses on communication skills with me they told 1round will be gd but they started asking questions from resume for shortlisting by communication

Q1. What is troubleshooting
Ans. 
Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.
• Identifying the issue or problem

• Gathering information and data related to the issue

• Analyzing the information to determine the root cause

• Developing and implementing a solution

• Testing the solution to ensure it resolves the issue

• Documenting the troubleshooting process and solution
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Q2. Differ between mysql and sql
Ans. 
MySQL is a specific relational database management system, while SQL is a language used to interact with databases.
• MySQL is a specific RDBMS, while SQL is a language used to interact with databases

• SQL is a standard language for querying and managing databases, while MySQL is a specific implementation of that language

• MySQL is open-source and widely used, while SQL is a language used by many different database systems
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Q3. Why you choose this role
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