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I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
I have worked on various data analysis tools including Excel, Tableau, and Google Analytics.
Proficient in Excel for data manipulation and analysis
Experience with Tableau for data visualization and reporting
Familiarity with Google Analytics for web analytics and reporting
Knowledge of SQL for querying and analyzing data
Experience with Python and R for statistical analysis and modeling
I managed a portfolio of 50+ clients in my previous customer success role.
Managed a diverse portfolio of clients from various industries
Developed and executed customer success plans to ensure client satisfaction and retention
Collaborated with cross-functional teams to address client needs and concerns
Achieved a 95% client retention rate
Provided regular reporting and analysis to senior management
I applied via Company Website and was interviewed in Oct 2019. There were 4 interview rounds.
I applied via campus placement at International Institute of Information Technology (IIIT), Basar and was interviewed in Mar 2024. There were 2 interview rounds.
Experienced Customer Success Executive with a passion for building strong relationships and driving customer satisfaction.
Over 5 years of experience in customer success roles
Proven track record of increasing customer retention rates by implementing personalized strategies
Strong communication and problem-solving skills
Ability to collaborate cross-functionally to ensure customer needs are met
Passionate about delivering e
Students are learning about customer success strategies, communication skills, problem-solving techniques, and industry trends.
Customer success strategies such as onboarding, retention, and upselling
Communication skills including active listening, empathy, and clear articulation
Problem-solving techniques for resolving customer issues and improving satisfaction
Industry trends in technology, SaaS, and customer experience
Experienced Customer Success Executive with a proven track record of driving customer satisfaction and retention.
Over 5 years of experience in customer success roles
Strong communication and problem-solving skills
Implemented strategies that increased customer retention by 20%
Led a team that achieved a 95% customer satisfaction rating
I applied via Naukri.com and was interviewed before Feb 2022. There were 6 interview rounds.
This could be anything checking your communication.
Final round to discuss about salary
I applied via Company Website and was interviewed in Oct 2019. There were 4 interview rounds.
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upGrad
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Imarticus Learning
NIIT