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Shubham K Mart Area Service Manager Interview Questions and Answers

Updated 4 Oct 2024

Shubham K Mart Area Service Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Hwo to improve the no
  • Ans. 

    To improve the no, focus on training, communication, and process optimization.

    • Provide regular training sessions for employees to enhance their skills and knowledge.

    • Implement effective communication strategies to ensure clear instructions and feedback.

    • Optimize processes to streamline operations and reduce errors.

    • Utilize technology to track performance and identify areas for improvement.

  • Answered by AI
  • Q2. What Your responsibility and How to handle store and staff
  • Ans. 

    As an Area Service Manager, my responsibility is to oversee multiple stores, manage staff, ensure customer satisfaction, and drive sales.

    • Develop and implement strategies to achieve sales targets

    • Train and motivate staff to provide excellent customer service

    • Monitor store performance and address any issues promptly

    • Ensure compliance with company policies and procedures

    • Build relationships with store managers and staff to fo...

  • Answered by AI
  • Q3. KPI Calculations KPI formula
  • Ans. 

    Key Performance Indicators (KPIs) are calculated using specific formulas to measure the success of a service manager's performance.

    • KPIs are calculated by dividing the actual performance by the target performance and multiplying by 100.

    • For example, if the target number of service calls is 100 and the actual number of service calls is 90, the KPI would be (90/100) * 100 = 90%.

    • KPI formulas can vary depending on the specif...

  • Answered by AI
  • Q4. What your KRA Responsibility
  • Ans. 

    My Key Result Areas (KRAs) include managing service operations, ensuring customer satisfaction, driving revenue growth, and leading a team of service technicians.

    • Managing service operations to ensure timely and efficient delivery of services

    • Ensuring customer satisfaction by addressing customer concerns and feedback

    • Driving revenue growth through upselling services and maintaining strong client relationships

    • Leading a tea...

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about Shubham K Mart?
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Interview questions from similar companies

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous working experience
  • Q2. How you will be an Asset to company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company & management to work with , you will have a all level experience with all related department

Area Service Manager Interview Questions Asked at Other Companies

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Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction , overall experience, why our organisation, future goals
  • Q2. Salary expectation
  • Ans. 

    I expect a competitive salary that reflects my experience and the industry standards for an Assistant Manager role.

    • Research industry standards: For example, similar roles in my area typically range from $60,000 to $80,000 annually.

    • Consider my experience: With over 5 years in management, I believe a salary towards the higher end of that range is justified.

    • Flexibility: I am open to discussing a comprehensive compensation...

  • Answered by AI
  • Q3. Reason of leaving last organisation
Round 2 - One-on-one 

(4 Questions)

  • Q1. Some technical questions
  • Q2. Past achievements
  • Q3. Situation base question
  • Q4. Salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview goes very well and i got selected
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What is the age of your family member?
  • Q2. Are you ready to work at 50% of your current package?
  • Ans. 

    I am open to discussing compensation based on the overall package and benefits offered.

    • I am open to discussing compensation based on the overall package and benefits offered.

    • I would need more information on the specific details of the package and benefits before making a decision.

    • I am willing to negotiate and find a mutually beneficial solution.

    • I believe in the value I bring to the role and would like to discuss how th...

  • Answered by AI
  • Q3. You have worked with top MNC's, why do you want to join a company like ours?
  • Ans. 

    I am drawn to the unique challenges and opportunities that your company offers, which align with my career goals and values.

    • Your company's innovative approach to problem-solving excites me

    • I am impressed by the company's commitment to employee development and growth

    • I believe my skills and experience can make a significant impact in a company like yours

  • Answered by AI
  • Q4. I still don't believe, why do you want to join our company?
  • Ans. 

    I am impressed by the company's innovative approach and strong reputation in the industry.

    • I am drawn to the company's commitment to excellence and continuous improvement.

    • I believe my skills and experience align well with the company's goals and values.

    • I am excited about the opportunity to contribute to a dynamic and forward-thinking team.

    • I have heard positive feedback from current employees about the company culture an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - FnP HR: A Disappointing Experience
[***potential RED FLAGS about company's culture***]

My recent interaction with FnP HR left a VERY NEGATIVE impression.
Their unprofessional behavior and lack of basic courtesy raised significant red flags.

Key Issues:
Lack of communications etiquettes - Despite repeated follow-ups, I never received timely responses on phone calls/Emails/SMS/WhatsApp messages. Even one of their HR POC is posting jobs on LinkedIn but never reads Linkedin messages.

Disrespectful Interview Process - The tone of HR POC and questions were intrusive and inappropriate, including personal inquiries about the age of my family members.

Unprofessional Offer - During the resume screening call itself, the HR POC had the guts to offer me a lower salary despite having the senior level experience in a top level MNC. (I was so surprised by the shamelessness of HR)

Poor Communication Skills - HR POC seemed frustrated and disengaged, which created an unpleasant interview experience.

Overall Assessment:
In my opinion, The behaviour exhibited by FnP HR reflects a deeply flawed company culture. Their unprofessionalism and lack of respect for candidates are major deterrents for anyone considering joing their organization. I strongly advise potential job seekers to be cautious when considering FnP.

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About KPI
  • Q2. What are the four point in retail store
  • Ans. 

    The four points in a retail store are merchandise, marketing, operations, and finance.

    • Merchandise: the products sold in the store

    • Marketing: the strategies used to promote the store and its products

    • Operations: the day-to-day management of the store, including staffing, inventory management, and customer service

    • Finance: the financial management of the store, including budgeting, forecasting, and sales analysis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and answered

I applied via Recruitment Consulltant and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About your experience
  • Ans. Currently where are you working and profile
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - About KPI’S, your understanding about retail, team size etc

Interview Questionnaire 

1 Question

  • Q1. Basic technical questions,stay positive
Are these interview questions helpful?

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. No needed they have cover the all the questions what they needed to hear
  • Q2. No needed they have cover the all the questions what they needed to hear

Interview Preparation Tips

Interview preparation tips for other job seekers - Great place to work in Bestseller specially in Jack and Jones
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About women empowerment
  • Q2. About daily routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont choose fnp
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced store manager with a passion for customer service and team leadership.

    • Over 5 years of experience managing retail stores

    • Proven track record of increasing sales and improving customer satisfaction

    • Skilled in team building, training, and development

    • Passionate about creating a positive shopping experience for customers

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. What is your salary expectation
  • Ans. 

    My salary expectation is in line with industry standards and commensurate with my experience and qualifications.

    • I have researched the average salary range for Store Managers in this area and am open to negotiation within that range.

    • I am also willing to consider other benefits such as health insurance, retirement plans, and bonuses.

    • My focus is on finding a position that offers growth opportunities and a positive work en...

  • Answered by AI
  • Q3. Why do you want to join our company
  • Ans. 

    I am excited to join your company because of its reputation for quality products and excellent customer service.

    • I have researched your company and have been impressed by the positive reviews from customers and employees.

    • I am passionate about providing exceptional customer service and believe that your company shares this value.

    • I am excited about the opportunity to work with a team of dedicated professionals who are com...

  • Answered by AI
  • Q4. Brief about your entire day
  • Ans. 

    As a store manager, my day involves overseeing operations, managing staff, and ensuring customer satisfaction.

    • Start with reviewing sales and inventory reports

    • Meet with staff to discuss goals and address any issues

    • Check in with customers and handle any complaints

    • Monitor store cleanliness and organization

    • Place orders for new inventory and manage deliveries

    • End the day with closing procedures and cash management

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Brief your day??
  • Ans. 

    As a Store Manager, my day involves overseeing operations, managing staff, and ensuring customer satisfaction.

    • Check sales reports and inventory levels

    • Meet with staff to discuss goals and address any issues

    • Assist customers with inquiries and complaints

    • Ensure store is clean and organized

    • Order new products and manage deliveries

    • Create schedules for staff

    • Attend meetings with upper management

  • Answered by AI
  • Q2. Brief about asp, bq, conversion
  • Ans. 

    ASP, BQ, and Conversion are all related to computer programming and data management.

    • ASP (Active Server Pages) is a Microsoft technology used for creating dynamic web pages.

    • BQ (BigQuery) is a cloud-based data warehouse used for storing and analyzing large datasets.

    • Conversion refers to the process of changing data from one format to another, such as converting a PDF file to a Word document.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Shubham K Mart Interview FAQs

How many rounds are there in Shubham K Mart Area Service Manager interview?
Shubham K Mart interview process usually has 1 rounds. The most common rounds in the Shubham K Mart interview process are HR.
What are the top questions asked in Shubham K Mart Area Service Manager interview?

Some of the top questions asked at the Shubham K Mart Area Service Manager interview -

  1. Hwo to improve the...read more
  2. KPI Calculations KPI form...read more

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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