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I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
Experienced in handling customer inquiries and complaints
Skilled in providing excellent customer service through phone, email, and chat
Proficient in using CRM systems to track customer interactions
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situati
Yes, I know several support members in our team.
I work closely with John who is a senior support member.
Sarah is also a support member who specializes in technical issues.
Our team lead, Emily, is always available to assist with any customer care concerns.
I was interviewed in Jan 2023.
The question is about a written test in computer.
Ensure to read and understand the instructions before starting the test.
Check for spelling and grammar errors in your answers.
Use proper formatting and structure in your responses.
Practice typing speed and accuracy to complete the test on time.
Review and revise your answers before submitting.
I applied via Campus Placement and was interviewed in Feb 2023. There were 3 interview rounds.
Reading,listening& pronounciation
Shri Ram ComSoft Pvt Ltd - SRCOMSOFT interview questions for popular designations
I applied via Approached by Company
They'll ask you questions related to the job profile
I applied via Newspaper Ad and was interviewed before Nov 2022. There were 3 interview rounds.
Aptitude test is in moderate level............
Group discussion with 15 people...........
Top trending discussions
posted on 6 Jul 2017
I applied via Campus Placement and was interviewed before Jul 2016. There were 3 interview rounds.
I am a customer-oriented professional with excellent communication skills and a passion for providing exceptional service.
Strong interpersonal skills
Ability to empathize with customers
Effective problem-solving abilities
Experience in handling customer complaints and inquiries
Proficient in using customer support software
Proven track record of meeting customer satisfaction goals
I am choosing your company because of your excellent reputation and commitment to customer satisfaction.
Your company has a proven track record of providing exceptional customer care.
I have heard positive feedback from friends and colleagues about their experiences with your company.
Your company's values align with my own, particularly in regards to prioritizing customer satisfaction.
I am impressed by the range of servi...
I would invest a portion of the money, donate to charity, and use the rest for personal expenses.
Invest a portion of the money to secure future financial stability
Donate a portion to charity to help those in need
Use the remaining amount for personal expenses such as travel, home improvements, and savings
I would like to be a dolphin because of their intelligence, agility, and ability to swim freely in the ocean.
Dolphins are known for their high level of intelligence and problem-solving abilities.
They are incredibly agile and can swim at high speeds, performing acrobatic jumps and flips.
Being a dolphin would allow me to explore the vastness of the ocean and interact with other marine creatures.
Dolphins are highly social...
Motors are rated in KW because they consume power, while transformers and generators are rated in KVA because they produce power.
Motors convert electrical energy into mechanical energy, so they consume power and are rated in KW.
Transformers and generators produce electrical energy, so they are rated in KVA based on their apparent power.
KVA takes into account both the real power (KW) and the reactive power (KVAR) produc...
The type of motor used in ceiling fans is an induction motor.
Ceiling fans typically use single-phase induction motors.
These motors are designed to provide a constant speed and are efficient in converting electrical energy into mechanical energy.
The motor consists of a stator and a rotor, with the stator being the stationary part and the rotor being the rotating part.
The stator contains windings that create a rotating m...
A thermal power plant generates electricity by converting heat energy into mechanical energy.
Thermal power plants use fossil fuels or nuclear energy to heat water and produce steam.
The steam drives a turbine, which is connected to a generator that produces electricity.
The heat source can be coal, natural gas, oil, or nuclear reactions.
The steam is condensed back into water and recycled in a closed-loop system.
Thermal p...
A program to generate a geometric progression (GP).
Take the first term, common ratio and number of terms as input.
Use a loop to calculate each term of the GP.
Print the generated GP as output.
A program to print factorial using recursion
Define a function to calculate factorial recursively
Base case: if the number is 0 or 1, return 1
Recursive case: multiply the number with factorial of (number - 1)
Print the factorial of a given number
Logic to reverse a string without using string functions
Iterate through the string from the last character to the first
Create a new string and append each character to it in reverse order
I know multiple programming languages including Java, Python, and C++.
Proficient in Java with experience in developing web applications using Spring framework
Familiar with Python for data analysis and machine learning
Experience in C++ for developing high-performance applications
Also familiar with HTML, CSS, and JavaScript for front-end development
Class is a blueprint for creating objects, encapsulation is the process of hiding data and methods within a class.
Class is a template or blueprint that defines the properties and behaviors of an object.
Encapsulation is the process of bundling data and methods together within a class, hiding the internal details from the outside world.
Other features of OOP include inheritance, polymorphism, and abstraction.
Inheritance a...
Program to find the sum of squares of each term of Fibonacci series
Generate Fibonacci series using loop or recursion
Calculate square of each term
Add all squares to get the sum
I would like to join Cognizant because of its reputation as a leading global technology and consulting company.
Cognizant has a strong presence in the industry and is known for its innovative solutions.
I am impressed by Cognizant's commitment to digital transformation and its ability to deliver value to clients.
The company offers excellent career growth opportunities and a supportive work environment.
Cognizant's diverse...
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Interview experience
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Associate
39
salaries
| ₹1 L/yr - ₹2 L/yr |
Customer Support Executive
17
salaries
| ₹1 L/yr - ₹2 L/yr |
Senior Associate
11
salaries
| ₹1.2 L/yr - ₹2.1 L/yr |
Customer Service Associate
10
salaries
| ₹1.1 L/yr - ₹1.6 L/yr |
Junior Trainee
10
salaries
| ₹1 L/yr - ₹2 L/yr |
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