Shaadi.com Product Advisor Interview Questions, Process, and Tips

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

• It includes providing product information, troubleshooting assistance, and resolving issues to ensure customer satisfaction.

• Examples of customer service activities include answering phone calls, res...read more

Matrimony should have a name that reflects the union of two individuals in a meaningful way.

• The name should be easy to remember and pronounce

• It should convey the idea of a lifelong commitment

• The name should be inclusive and not gender-specific

• Examples: Unity, Everlasting, Together, Harmony, Union

• The name should also be culturally sensitive and appropriate

Sales is the process of convincing someone to buy a product or service. Selling a marriage package involves highlighting its benefits and addressing concerns.

• Understand the customer's needs and preferences

• Highlight the benefits of the package, such as cost savings and convenience

• Address any concerns or objections the customer may have, such as the quality of the services included

• Provide testimonials or references from ...read more

I have excellent selling skills that involve active listening, building rapport, and providing solutions that meet the customer's needs.

• I actively listen to the customer's needs and concerns

• I build rapport by being friendly, approachable, and knowledgeable

• I provide solutions that meet the customer's needs and offer additional products or services that complement their purchase

• I use persuasive language and techniques to...read more

My sales pitch focuses on the unique benefits of the product and how it solves the customer's problem.

• Highlight the key features and benefits of the product

• Explain how it solves the customer's problem or meets their needs

• Provide social proof or testimonials to build trust

• Create a sense of urgency or scarcity to encourage action

• Offer a clear call to action and make it easy to buy

• Example: Our product is a portable charge...read more