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Amazon Account Manager Interview Questions & Answers

Amazon user image Mohammad Hazeera Begum

posted on 31 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 6 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How should one conduct an interview session?
  • Ans. 

    Conducting an interview session involves preparation, active listening, asking relevant questions, and providing a positive experience for the candidate.

    • Prepare by reviewing the candidate's resume and job description

    • Create a comfortable environment for the candidate to feel at ease

    • Ask open-ended questions to encourage detailed responses

    • Listen actively and take notes to remember key points

    • Provide clear information about...

  • Answered by AI
  • Q2. What strategies can I employ to secure a job quickly?
  • Ans. 

    Utilize networking, tailor your resume, apply to multiple positions, and follow up with potential employers.

    • Network with professionals in your desired field to learn about job opportunities.

    • Customize your resume and cover letter for each job application to highlight relevant skills and experiences.

    • Apply to a variety of positions to increase your chances of securing a job quickly.

    • Follow up with potential employers after...

  • Answered by AI
Round 2 - Assignment 

How should I complete my assignments?

Round 3 - Group Discussion 

How can I effectively complete my tasks?

Round 4 - Case Study 

What training is available to help me perform my job?

Round 5 - Technical 

(2 Questions)

  • Q1. How can I effectively complete my job profile?
  • Q2. How should I approach interacting with my interviewer?
Round 6 - One-on-one 

(2 Questions)

  • Q1. How can I prepare for my job role?
  • Q2. Please any employeer can help to control my training
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join swiggy?
  • Q2. Sales pitch taking swiggy product in mind
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basically It is a list of 25 questions having mix of Resoning,Aptitude &English. Each Queztion carries 2 marks and also there was a plus point that it doesn't have any negative marks

Round 2 - Technical 

(1 Question)

  • Q1. Basically it is about the Technical Subjects that U mention eariler in your coresponding CV's. Whatever Subject you meantioned their gonna answer about it for tge questions regarding to that subject
Round 3 - HR 

(14 Questions)

  • Q1. Brief Description about Youself
  • Q2. What is your goal in Life
  • Q3. What do you know about tgis job Profile
  • Q4. Why should we hire you instead of all achoknowledgable freshers sitting behind for this job role ?
  • Q5. What are ur hobbies and strengths and weeknesses
  • Q6. Why you want to do this job role
  • Q7. Why you want to join us instead of other good companies.
  • Q8. How you balance yourself in a fatal situation
  • Q9. If you alredy working under a company but want to switch it then the questions will remain same but just add some 2 to 3 extra questions like i am meantioning it down👇
  • Q10. What was ur job profile
  • Q11. How do u know about our company
  • Q12. Did u Resign by ur own or The comapny Resign you ??
  • Q13. What was ur salary their
  • Q14. Incase u alredy have an experience in a better company then interviewer ask this -* why joing us instead u have an magnificent well role on your comapny*

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Ofcourse if you are not confident you will get rejected. Because Interviewer asks the 4x questions who has lack of Confidence to broke them to fear .You sbould get rid of that.

2. And Always balance ur words like what u going to say ,read the mind of the interviewer. (ofcourse it take practices)

3.As like our older says "Stand infront of the mirror and start saying about you, define yourself to you, what r u, why r u, how u gonna work this, everything" This'll burn the fear inside you.

4. Don't get Upset if u can not make to a comapny and instead of doing excuses about the company or HR's question, U should work hard on yourself gathering previous mistakes and make to the better comapny

5.And always follow the laws and well prepare your responsibilities.
Thats all Advice i can gave.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Senior Product Manager with a background in tech industry and a passion for driving product innovation.

    • Over 8 years of experience in product management roles

    • Strong background in the tech industry, with a focus on software development

    • Proven track record of successfully launching and managing products from concept to market

    • Passionate about driving product innovation and improving user experiences

    • Skilled in cr...

  • Answered by AI
  • Q2. Aptitude Question
Round 2 - One-on-one 

(2 Questions)

  • Q1. Experience Questions
  • Q2. Hobbies and Passion
Round 3 - One-on-one 

(2 Questions)

  • Q1. Assignment Round with Review at the end
  • Q2. Pitch GoComet to the founder
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tree question dsa
  • Q2. Fibonacci sequence question

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 - Technical: The first round involved solving one tree-based question and one array-based question. I was also asked about object-oriented programming concepts, Git commands, and SQL queries. In addition, I faced questions based on my resume projects, and I was asked to explain the difference between a primary key and a unique key.

Round 2 - Technical: The second round focused more on system design and APIs. I was asked to explain the difference between PUT and POST in REST APIs, design the database schema of one of my projects, and discuss inheritance and access modifiers (public, private, protected). Git commands were also covered. A scenario-based question was presented: "How would you send an email to a million users, ensuring that if an email fails, the system retries sending it three times? If the retries fail, the system should move on to the next email. Additionally, if the system crashes after sending 1000-2000 emails, how would you ensure that upon restart, it resumes from where it left off without resending emails?"

The HR was friendly, clearly explained the next steps, and provided constructive feedback. Overall, it was a positive interview experience.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at National Institute of Technology (NIT), Kurukshetra and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(10 Questions)

  • Q1. Tell me about youself?
  • Ans. 

    I am a recent graduate with a degree in engineering, eager to learn and grow in a professional setting.

    • Completed Bachelor's degree in Mechanical Engineering

    • Interned at XYZ Company, where I gained experience in project management

    • Proficient in CAD software such as SolidWorks

    • Strong problem-solving and analytical skills

    • Excellent communication and teamwork abilities

  • Answered by AI
  • Q2. What are your projects ?
  • Ans. 

    I have worked on projects related to renewable energy systems and sustainable building design.

    • Designed and implemented a solar panel system for a residential building

    • Conducted energy audits to optimize energy efficiency in buildings

    • Researched and proposed sustainable materials for construction projects

  • Answered by AI
  • Q3. What you did in internship?
  • Ans. 

    I worked on designing and implementing a new software system for tracking inventory and managing orders.

    • Developed a user-friendly interface for inputting and accessing data

    • Integrated barcode scanning technology for efficient inventory management

    • Collaborated with team members to troubleshoot and improve system functionality

  • Answered by AI
  • Q4. What are your favourite subjects ?
  • Ans. 

    My favorite subjects are Mathematics, Physics, and Computer Science.

    • Mathematics - I enjoy solving complex problems and equations.

    • Physics - I am fascinated by the laws of nature and how things work in the universe.

    • Computer Science - I love coding and developing new software applications.

  • Answered by AI
  • Q5. What is 2nd law of thermodynamics?
  • Ans. 

    The 2nd law of thermodynamics states that the total entropy of an isolated system can never decrease over time.

    • Entropy of a system tends to increase over time

    • Heat energy naturally flows from hot to cold objects

    • Efficiency of energy conversion processes is limited by the 2nd law

  • Answered by AI
  • Q6. What are the kelvin plank and claussis statement?
  • Ans. 

    Kelvin-Planck and Clausius statements are two fundamental principles of thermodynamics.

    • Kelvin-Planck statement: It is impossible to construct a device that operates in a cycle and produces no effect other than the extraction of heat from a single reservoir and the performance of an equivalent amount of work.

    • Clausius statement: It is impossible to construct a device that operates in a cycle and produces no effect other ...

  • Answered by AI
  • Q7. What is difference between 4 stroke and 2 stroke engines?
  • Ans. 

    4 stroke engines have separate intake, compression, power, and exhaust strokes, while 2 stroke engines combine intake and compression in one stroke and power and exhaust in another.

    • 4 stroke engines have separate intake, compression, power, and exhaust strokes

    • 2 stroke engines combine intake and compression in one stroke and power and exhaust in another

    • 4 stroke engines are more fuel efficient and produce less pollution

    • 2 ...

  • Answered by AI
  • Q8. What if we put diesel in SI engine and petrol in CI engine?
  • Ans. 

    Putting diesel in SI engine and petrol in CI engine would lead to inefficient combustion and potential damage to the engines.

    • Diesel is designed to be used in compression ignition (CI) engines, which rely on high compression ratios to ignite the fuel. Using diesel in a spark ignition (SI) engine would result in incomplete combustion and poor performance.

    • Petrol is designed for use in spark ignition (SI) engines, which re...

  • Answered by AI
  • Q9. Differentiate b/w CI and SI engine?
  • Ans. 

    CI engines use compression ignition while SI engines use spark ignition.

    • CI engines compress air to high pressures, causing the fuel to ignite spontaneously

    • SI engines use spark plugs to ignite the fuel-air mixture

    • CI engines are more fuel efficient but produce more emissions

    • Examples of CI engines include diesel engines, while SI engines include gasoline engines

  • Answered by AI
  • Q10. What is your final year project ? Asked in deep
Round 2 - HR 

(3 Questions)

  • Q1. What do yo know about company??
  • Ans. 

    Company is a leading engineering firm specializing in renewable energy solutions.

    • Company was founded in 2005 and has since grown to become a key player in the renewable energy sector.

    • They offer a wide range of services including solar panel installation, wind turbine maintenance, and energy efficiency consulting.

    • Company has completed projects in multiple countries, showcasing their global reach and expertise.

    • They prior...

  • Answered by AI
  • Q2. What is your strength and weakness ?
  • Ans. 

    Strength: Strong problem-solving skills. Weakness: Difficulty delegating tasks.

    • Strength: Able to analyze complex problems and come up with effective solutions.

    • Weakness: Struggle to trust others to complete tasks to my standards.

    • Strength: Excellent attention to detail.

    • Weakness: Sometimes too focused on perfection, leading to delays in project completion.

    • Strength: Strong communication skills, able to effectively convey i...

  • Answered by AI
  • Q3. Are you happy to relocate?
  • Ans. 

    Yes, I am happy to relocate for the right opportunity.

    • I am open to relocating for career growth and new experiences.

    • I have relocated in the past for internships and projects.

    • I understand the importance of being flexible and adaptable in the engineering field.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Essar Group Graduate Engineer Trainee (Get) interview:
  • Thermodynamics
  • IC Engines
  • Strength of material
  • Material Science
  • Heat Exchangers
Interview preparation tips for other job seekers - Just do preparation of project and internship in deep, the interview was about 20 minutes. And he asks you very basic ques about your stream.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Describe designing of Conveyors
  • Q2. Iso questions
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Aap kiskey relative ya reference ho ?
  • Q2. How early you can join ?
Round 2 - One-on-one 

(2 Questions)

  • Q1. About you role in previous company and domain knowledge
  • Q2. Buttering karini hogi kar sakoge ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiate as much as possible with Managers and HR, there is no minimum or maximum package in Fleetx for any position.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. SQL and Linux related questions
  • Q2. Product to which being hired questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through SQL, LINUX and other important topics
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Case Study 

Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

Round 2 - Technical 

(5 Questions)

  • Q1. What is your understanding of emotional intelligence?
  • Ans. 

    Emotional intelligence is the ability to recognize, understand, and manage emotions in oneself and others.

    • Emotional intelligence involves self-awareness and self-regulation.

    • It also includes empathy and social skills.

    • Example: Being able to remain calm and composed in a stressful customer interaction.

    • Example: Understanding and responding appropriately to a customer's emotions.

  • Answered by AI
  • Q2. What is the role of technical customer service?
  • Ans. 

    Technical customer service involves providing assistance with technical issues and troubleshooting for customers.

    • Assisting customers with technical issues related to products or services

    • Troubleshooting problems and providing solutions

    • Explaining technical information in a clear and understandable way

    • Offering guidance on how to use products or services effectively

    • Escalating complex technical issues to higher level suppor

  • Answered by AI
  • Q3. What is the difference between customer service and technical support?
  • Ans. 

    Customer service focuses on addressing general inquiries and providing assistance, while technical support deals with resolving technical issues and troubleshooting.

    • Customer service involves addressing general inquiries and providing assistance with products or services.

    • Technical support focuses on resolving technical issues, troubleshooting problems, and providing solutions related to technology or software.

    • Customer s...

  • Answered by AI
  • Q4. What are technical skills in customer service?
  • Ans. 

    Technical skills in customer service refer to the ability to use various tools and software to efficiently assist customers.

    • Proficiency in using customer relationship management (CRM) software

    • Ability to troubleshoot technical issues remotely

    • Knowledge of online chat platforms and ticketing systems

    • Experience with data entry and analysis for customer support

    • Familiarity with social media platforms for customer interaction

  • Answered by AI
  • Q5. What is customer satisfaction?
  • Ans. 

    Customer satisfaction is the measure of how happy and content a customer is with a company's products, services, and overall experience.

    • Customer satisfaction is the result of meeting or exceeding customer expectations.

    • It involves providing excellent customer service, resolving issues promptly, and building strong relationships with customers.

    • Measuring customer satisfaction can be done through surveys, feedback forms, a...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Associate interview:
  • medical coding
  • MATLAB
  • Database Administration
Interview preparation tips for other job seekers - Please give this a try, and you will gain valuable experience regarding interviews.

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SF Express Reviews and Ratings

based on 7 reviews

3.1/5

Rating in categories

2.6

Skill development

3.3

Work-Life balance

3.0

Salary & Benefits

2.9

Job Security

2.6

Company culture

2.6

Promotions/Appraisal

2.9

Work Satisfaction

Explore 7 Reviews and Ratings
Operations Executive
3 salaries
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₹1.6 L/yr - ₹2.5 L/yr

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