ServiceNow Technician Interview Questions and Answers

Incident management is the process of identifying, analyzing, and resolving incidents to minimize their impact on business operations.

• Incident management involves documenting incidents, categorizing them based on severity, and prioritizing them for resolution.

• It includes creating incident tickets, assigning them to appropriate teams or individuals, and tracking their progress until resolution.

• Examples of incidents incl...read more

Linux OS is an open-source operating system based on the Linux kernel, known for its stability, security, and flexibility.

• Open-source operating system

• Based on the Linux kernel

• Known for stability, security, and flexibility