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ServiceNow Technician Interview Questions and Answers

Updated 4 Oct 2024

ServiceNow Technician Interview Experiences

1 interview found

Technician Interview Questions & Answers

user image Anonymous

posted on 4 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. WHAT IS INCIDENT MANAGMENT
  • Ans. 

    Incident management is the process of identifying, analyzing, and resolving incidents to minimize their impact on business operations.

    • Incident management involves documenting incidents, categorizing them based on severity, and prioritizing them for resolution.

    • It includes creating incident tickets, assigning them to appropriate teams or individuals, and tracking their progress until resolution.

    • Examples of incidents incl...

  • Answered by AI
  • Q2. WHAT IS LINUX OS
  • Ans. 

    Linux OS is an open-source operating system based on the Linux kernel, known for its stability, security, and flexibility.

    • Open-source operating system

    • Based on the Linux kernel

    • Known for stability, security, and flexibility

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Ex-or gate (or ex-nor gate) using opamps
  • Ans. 

    An Ex-OR gate (or Ex-NOR gate) can be implemented using op-amps.

    • An Ex-OR gate can be implemented using two op-amps and a few resistors.

    • The op-amps are configured as comparators with positive feedback.

    • The output of the Ex-OR gate is high when the inputs are different.

    • The output of the Ex-NOR gate is high when the inputs are the same.

    • Example circuit: https://www.electronics-tutorials.ws/wp-content/uploads/2018/05/ex-or-g

  • Answered by AI
  • Q2. Routers : connection and setup, DHCP settings etc
  • Q3. Why not further studies?

Interview Preparation Tips

Skills:
College Name: Veermata Jijabai Technological Institute, Mumbai [ VJTI ]

Interview Preparation Tips

Round: Technical Interview
Experience: "1. Basic Electronics : Resistors, Capacitors, Micro processors, RAMs, ROMs, Opamps.
2. Computers : C, C++ programming, Motherboard design, Modems(Read about Cisco modems and other products)


Round: HR Interview
Experience: 3. HR : Why Cisco? Why not further studies? Tell me about yourself (prepare for this one)...Tell me your weaknesses and strengths. "

General Tips: Sell yourself. Honesty is not always the best policy. Modesty is.
College Name: Veermata Jijabai Technological Institute, Mumbai [ VJTI ]

Interview Questionnaire 

1 Question

  • Q1. What is your weakness?

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Q2. What made you to choose Accenture?
  • Q3. Speak about something for atleast 5 mins( to check verbal communication)
  • Q4. How much salary are you expecting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous and don't prepare too much cuz it'll just make the convo go more artificial so be relaxed/confident and just go with the flow.. keep it real

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. She asked " Tell me 3 good and 3 bad things' about your last job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't lie if can't handle it.

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding excel and SAP

Interview Preparation Tips

Interview preparation tips for other job seekers - Be preaperd for the role for which you ra egoing

I applied via Campus Placement and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

A simple aptitude test to define your skills set.

Round 2 - Technical 

(1 Question)

  • Q1. Limited to your projects and internships done

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep prepared of basic concepts of the tech stack mentioned in your resume and also be prepared to explain in well what u have done until now

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Explain me about yourself
  • Q2. Just be brief don't bore them

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident.

Interview Questionnaire 

2 Questions

  • Q1. Technical questions related to PC/Desktop troubleshooting.
  • Q2. Networking concepts .
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ServiceNow Interview FAQs

How many rounds are there in ServiceNow Technician interview?
ServiceNow interview process usually has 1 rounds. The most common rounds in the ServiceNow interview process are Technical.
How to prepare for ServiceNow Technician interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Analytics, Curriculum Development, LMS, MS Office and Operations.
What are the top questions asked in ServiceNow Technician interview?

Some of the top questions asked at the ServiceNow Technician interview -

  1. WHAT IS INCIDENT MANAGM...read more
  2. WHAT IS LINUX...read more

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