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ServiceNow Business System Analyst Interview Questions and Answers

Updated 27 Feb 2022

ServiceNow Business System Analyst Interview Experiences

1 interview found

Round 1 - Group Discussion 

Typically they will give you some use case scenarios and would want you to relate that to your work experience

Round 2 - Technical 

(2 Questions)

  • Q1. More Role oriented about Business Analyst
  • Q2. Agile basics and scrum

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for basics in Business Analyst

Business System Analyst Jobs at ServiceNow

View all

Interview questions from similar companies

I applied via Referral and was interviewed in Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Projects, Out of box thinking
  • Q2. Few significant accomplishments in previous companies
  • Ans. 

    Implemented data-driven strategies to increase revenue by 15% in previous company.

    • Developed predictive models to optimize pricing strategies

    • Identified key customer segments for targeted marketing campaigns

    • Automated data collection and analysis processes for efficiency

    • Collaborated with cross-functional teams to implement data-driven decisions

  • Answered by AI
  • Q3. Tools and technologies
  • Q4. Case study. Problem statement given and asked to provide a solution

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you do not have a clue on any qn asked , admit it. Quote real time work examples whenever a qn is asked. Explain how you had done it in your previous companies.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Case Study 

KPI's for the ecommerce industries

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare SQL Questions, product based questions, adobe analytics, excel questions
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Some questions on background, why this role

I applied via Referral and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Hands on experience on visualization tools like Power BI, sisense
  • Q2. About saas industry
  • Q3. Case study giving a situation or a problem to solve w.r.t your profile
  • Q4. Most complex solution delieved in previous company
  • Ans. 

    Implemented a machine learning model to predict customer churn using advanced algorithms

    • Developed a predictive model using logistic regression, random forest, and gradient boosting

    • Utilized feature engineering techniques to improve model performance

    • Integrated the model into the company's CRM system for real-time predictions

  • Answered by AI
  • Q5. Questions on projects

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer out of box and explain your most significant jobs/projects delivered
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It is nice to do work

Round 2 - Aptitude Test 

It helps in understanding the 5

Round 3 - Coding Test 

It helps a lot in company

Round 4 - Technical 

(5 Questions)

  • Q1. How to do job in company?
  • Q2. What I should do?
  • Q3. How to do work?
  • Q4. What should I do
  • Q5. What is the goal?
  • Ans. 

    The goal of a Data Analyst is to analyze data to extract valuable insights and make data-driven decisions.

    • Identify trends and patterns in data

    • Create visualizations to communicate findings

    • Provide actionable recommendations based on data analysis

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic of python , sql, pandas,niumpy
Round 2 - Technical 

(1 Question)

  • Q1. Gave me a task to make web app for medical condition detection after clearing first round asked questions relted to it

Data Analyst Interview Questions & Answers

Oracle user image Mohammad Nezam

posted on 10 Mar 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Moslty sql window functions
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

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Round 3 - Group Discussion 

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Interview Preparation Tips

Interview preparation tips for other job seekers - Kzbfsmd. Rbfnf fr f f h h f f. J r t h ff g h r t h t r y h d f g g r f t t y t t g g
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

Learn and study about Aptitude like Quantitative aptitude, verbal and reasoning. Practice more and attend more mock test

Round 2 - Technical 

(1 Question)

  • Q1. What is SQL ? What are the market trend
  • Ans. 

    SQL is a programming language used for managing and manipulating relational databases.

    • SQL stands for Structured Query Language.

    • It is used to communicate with and manipulate databases.

    • SQL can be used to create, modify, and retrieve data from databases.

    • It is widely used in data analysis and data management roles.

    • Some popular relational database management systems that use SQL include MySQL, Oracle, and SQL Server.

  • Answered by AI

Skills evaluated in this interview

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Business System Analyst interview?
ServiceNow interview process usually has 2 rounds. The most common rounds in the ServiceNow interview process are Group Discussion and Technical.
How to prepare for ServiceNow Business System Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Change Management, Licensing, Agile, Project Management and User Acceptance Testing.
What are the top questions asked in ServiceNow Business System Analyst interview?

Some of the top questions asked at the ServiceNow Business System Analyst interview -

  1. More Role oriented about Business Anal...read more
  2. Agile basics and sc...read more

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ServiceNow Business System Analyst Salary
based on 7 salaries
₹6.6 L/yr - ₹24.8 L/yr
42% more than the average Business System Analyst Salary in India
View more details
Staff Business Systems Analyst, Security

Hyderabad / Secunderabad,

Ahmedabad

4-12 Yrs

Not Disclosed

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