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SEEC Helpdesk Associate Interview Questions and Answers

Updated 11 Nov 2024

SEEC Helpdesk Associate Interview Experiences

1 interview found

Helpdesk Associate Interview Questions & Answers

Anonymous

posted on 11 Nov 2024

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. WHY SHOULD YOU BE HIRED?

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Round 2 - One-on-one

(1 Question)

Q1. NON-TECHNICAL MOST TO DO WITH SOCIETY

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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Interview questions from similar companies

Technical Helpdesk Engineer Interview Questions & Answers

Dell

Anonymous

posted on 24 Sep 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Not Selected

I applied via Company Website and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical

(2 Questions)

Q1. Tell me about a time when you have to troubleshoot a network issue?

Ans.

I once troubleshooted a network issue by identifying a faulty switch and replacing it.

Identified the symptoms of the network issue, such as slow internet connection or devices unable to connect.
Checked the physical connections and configurations of routers, switches, and other network devices.
Used network monitoring tools to analyze traffic patterns and identify potential bottlenecks.
Isolated the issue by testing diffe...

Answered by AI

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Q2. How do you connect a printer to a network?

Ans.

To connect a printer to a network, you need to ensure the printer is compatible with the network, obtain the printer's IP address, and configure the printer settings.

Ensure the printer is compatible with the network (wired or wireless)
Obtain the printer's IP address either through the printer's control panel or by printing a network configuration page
Access the printer settings through a web browser by entering the pri...

Answered by AI

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Interview Preparation Tips

Topics to prepare for Dell Technical Helpdesk Engineer interview:

comptia A
CCNA

Interview preparation tips for other job seekers - Make sure you understand the basics about networking and tech support in a practical way not just theory. Considering putting in practice at least with Labs what you have learned for instance: how to set up a wireless network access point, how to share a printer, how to access to the UEFI system of a computer and so on.