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Royal Bank of Scotland International Service Delivery Manager Interview Questions and Answers

Updated 26 Jun 2024

Royal Bank of Scotland International Service Delivery Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Walk through my roles and responsibilities
  • Q2. How can I contribute to them
Round 2 - One-on-one 

(2 Questions)

  • Q1. Roles and responsibilities of a Manager
  • Q2. Why shold I be hired

Interview Preparation Tips

Topics to prepare for Royal Bank of Scotland International Service Delivery Manager interview:
  • Lending
  • Banking Operations
  • Loan Syndication
  • Team Handling
  • Loan IQ
  • commercial lending
Interview preparation tips for other job seekers - Be specific of the profile and should be sound while narrating your roles and responsibilities. Dont tell anything about which you do not have full knowledge or you have no experience on because when you will be cross questioned that is where there is a chance where the interviewer can understand that you have mislead.

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

12 Questions

  • Q1. Using text adapters in pega robotics?
  • Ans. 

    Text adapters are used in Pega Robotics to interact with text-based applications.

    • Text adapters can be used to read and write text from/to text-based applications.

    • They can be configured to recognize specific text patterns and respond accordingly.

    • Examples of text-based applications include command prompt, terminal, and text editors.

    • Text adapters can also be used in conjunction with other adapters, such as web adapters, t

  • Answered by AI
  • Q2. Excel connectors in pega Openspan?
  • Ans. 

    Pega Openspan supports Excel connectors for data manipulation.

    • Excel connectors can be used to read, write, and manipulate data in Excel spreadsheets.

    • Pega Openspan provides pre-built Excel connectors that can be easily integrated into automation projects.

    • Excel connectors can be configured to perform various actions such as filtering data, sorting data, and formatting cells.

    • Excel connectors can also be used to extract da...

  • Answered by AI
  • Q3. Using database commands and connection string in pega Openspan?
  • Ans. 

    Pega Openspan supports database commands and connection string.

    • Database commands can be executed using the OLEDB connector in Pega Openspan.

    • Connection string can be defined in the configuration of the OLEDB connector.

    • Examples of database commands include SELECT, INSERT, UPDATE, and DELETE.

    • Connection string includes details such as server name, database name, and authentication mode.

  • Answered by AI
  • Q4. Difference between wait all and wait any ?
  • Ans. 

    Wait all waits for all tasks to complete while wait any waits for any one task to complete.

    • Wait all is used when all tasks need to be completed before proceeding.

    • Wait any is used when any one task can complete before proceeding.

    • Wait all returns when all tasks complete while wait any returns when any one task completes.

    • Wait all can cause longer wait times if one task takes longer while wait any can be faster if one task

  • Answered by AI
  • Q5. Logging mechanism in pega Openspan?
  • Ans. 

    Pega Openspan uses Log4Net for logging mechanism.

    • Log4Net is a third-party logging framework used by Pega Openspan.

    • It allows for logging at different levels of severity such as debug, info, warn, error, and fatal.

    • Logs can be written to different outputs such as console, file, database, or email.

    • Logging can be configured using the Log4Net configuration file.

    • Example: log.Debug("Debug message");

  • Answered by AI
  • Q6. Coding standard and project structure?
  • Ans. 

    Coding standard and project structure are crucial for efficient development and maintenance.

    • Coding standard should be consistent and easy to understand for all team members.

    • Project structure should be organized and modular to allow for scalability and easy maintenance.

    • Use of version control and automated testing can help ensure adherence to coding standards and project structure.

    • Examples of coding standards include nam...

  • Answered by AI
  • Q7. Any technical hurdles you came through ?
  • Q8. Basic team managing principle
  • Q9. Estimate effort for delivering project
  • Ans. 

    Effort estimation depends on project scope, complexity, team size, and experience.

    • Define project scope and requirements

    • Break down tasks and estimate time for each

    • Consider team size and experience

    • Factor in potential risks and contingencies

    • Use historical data for similar projects

    • Adjust estimates based on feedback and progress

  • Answered by AI
  • Q10. How to perform code review?
  • Ans. 

    Code review involves examining code for errors, security vulnerabilities, and adherence to coding standards.

    • Start by understanding the requirements and design of the code.

    • Check for syntax errors, logic errors, and security vulnerabilities.

    • Ensure the code adheres to coding standards and best practices.

    • Provide constructive feedback to the developer.

    • Use code review tools to automate the process and save time.

    • Collaborate w...

  • Answered by AI
  • Q11. In case you came across database usage how you have designed the database
  • Ans. 

    I would first analyze the requirements and then design the database accordingly.

    • Understand the data and its relationships

    • Identify the entities and their attributes

    • Normalize the data to reduce redundancy

    • Choose appropriate data types and constraints

    • Consider scalability and performance

    • Ensure data integrity and security

  • Answered by AI
  • Q12. How you are keeping the automation logs ?
  • Ans. 

    Automation logs are kept in a centralized location with detailed information on test cases and results.

    • Automation logs are stored in a centralized location for easy access and analysis.

    • Logs include detailed information on test cases, such as test name, status, and duration.

    • Logs also include information on the environment and system under test.

    • Logs are organized by date and time for easy tracking of changes and issues.

    • L...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - During technical discussion you need to be thorough with projects you delivered and must know technical aspect of it.
Question will not be too difficult however basic commands, connectors and adapters knowledge is required

During managerial round just be prepared for questions revolving around non technical skills such as documentation, business communications, problem solving scenarios and some high level of solution design.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions were mostly resume-based. What are the metrics to check model stability? Model Development Process?
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions were on Business used cases of model development.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with your resume and don't add skills and projects that you cannot explain.

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About process

Interview Preparation Tips

Interview preparation tips for other job seekers - What ever u know abt banking and process be confident and communicate.
It took 10-15 mins . Quest was related to branch banking process.

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Questions are related to Team handling and process oriented

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really a good one, answer precisely to the questions asked. Be yourself and say whatever you to do in your current role.

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I got questions related to database operation on day to day activities.
  • Q2. What type of issues have u faced on db level & what action did you take to resolve the same.
  • Ans. 

    I have faced issues related to database performance and data integrity. I took various actions such as optimizing queries, indexing tables, and implementing data validation checks.

    • Optimized slow queries by analyzing query execution plans and adding appropriate indexes

    • Implemented data validation checks to ensure data integrity and prevent errors

    • Resolved database deadlocks by adjusting transaction isolation levels

    • Improve...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read all production support db questions answers with action plan

Interview Questionnaire 

2 Questions

  • Q1. Role of BM
  • Q2. 5 major jobs of BM
  • Ans. 

    The 5 major jobs of a BM include market research, product development, branding, sales, and customer service.

    • Conducting market research to identify customer needs and preferences

    • Developing new products or improving existing ones

    • Creating and managing brand identity and marketing campaigns

    • Driving sales through various channels such as advertising, promotions, and partnerships

    • Providing excellent customer service to mainta

  • Answered by AI

Interview Questionnaire 

5 Questions

  • Q1. It was with business manager
  • Q2. Technical
  • Q3. About my existing work
  • Q4. Grilled further on existing job
  • Q5. On phone

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - Boss 

(2 Questions)

  • Q1. Sales experience about Clients
  • Q2. Knowledge for the subject

Interview Preparation Tips

Interview preparation tips for other job seekers - Multitasking abilities with Sales and Operations management. Team Player

I applied via Referral and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What was the clients you were handling? What is the maximum ticket size you have handled?
  • Ans. 

    I have handled clients from various industries with a maximum ticket size of $10 million.

    • Handled clients from industries such as finance, healthcare, and retail

    • Managed a project with a ticket size of $10 million for a healthcare client

    • Collaborated with cross-functional teams to ensure successful delivery of projects

    • Maintained strong relationships with clients to ensure repeat business

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - HDFC is a great place to work hard and improve your career?

Royal Bank of Scotland International Interview FAQs

How many rounds are there in Royal Bank of Scotland International Service Delivery Manager interview?
Royal Bank of Scotland International interview process usually has 2 rounds. The most common rounds in the Royal Bank of Scotland International interview process are One-on-one Round.

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Royal Bank of Scotland International Service Delivery Manager Interview Process

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Interview experience

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Good
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