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Rocketlane Customer Success Manager Interview Questions and Answers

Updated 15 Nov 2024

2 interviews found

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Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 More than 8 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed before Nov 2023.

6 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself and past experiences.
2

Technical Round (1 Question)

  • Q1. Questions about similar past experiences and some logical questions
3

Assignment Round

Questions related to product and customer experience

4

One-on-one Round (1 Question)

  • Q1. Again product related, role alignment and logical reasoning questions
5

HR Round (1 Question)

  • Q1. At this point HR will start to ghost you
6

HR Round (2 Questions)

  • Q1. HR will say last round is with CEO
  • Q2. After weeks of ignorance and keeping you in dark HR will pick up the call and will tell you that they will proceed with other candidates

Interview Preparation Tips

Interview preparation tips for other job seekers - They are bunch of a**holes. If you are from Freshwork, or from the alum of colleges the founders studied then you will get free pass to job offer. If not they will make you go through multiple rounds of interview and keep your profile open forever.

Now a days it becomes common of these kind of companies to run over candidates to boost their funding opportunities.

FYR after the announcement of multiple job openings and their gimmick ghost hiring tricks to us (no one was hired afa I know during this drive) they got a huge funding. Connect the dots.

If they advertise about job openings in LinkedIn don't believe because that's gonna be a gimmick too because they are looking for next round of funding right now and don't fall prey for that.
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via LinkedIn and was interviewed in Jan 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Experiences based on current role
  • Q2. Logical questions
2

Case Study Round

Case study on QB review

3

Technical Round (2 Questions)

  • Q1. Quarterly business review
  • Q2. Situation based questions

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

General aptitude and reasoning along with basic math

2

Group Discussion Round

Group discussion with a group of 6-7 people and given a topic.

3

One-on-one Round (1 Question)

  • Q1. Why should we hire you.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

General aptitude and reasoning along with basic math

2

Group Discussion Round

Group discussion with a group of 6-7 people and given a topic.

3

One-on-one Round (1 Question)

  • Q1. Why should we hire you.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Its a simple test to check your personality and aptitude level basis which your department is decided.

3

One-on-one Round (4 Questions)

  • Q1. What are your ambitions?
  • Q2. Where do you see yourself in next 5 years ?
  • Q3. How would you convince someone to purchase your product?
  • Q4. Are you comfortable with cold calling sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask them questions about culture and working hours.
Be yourself because the company has a good way of teaching you the basics but proving yourself depends on how quickly you learn and deliver.
Targets are higher but that is same with every organization.

Rocketlane Interview FAQs

How many rounds are there in Rocketlane Customer Success Manager interview?
Rocketlane interview process usually has 4-5 rounds. The most common rounds in the Rocketlane interview process are HR, One-on-one Round and Technical.
What are the top questions asked in Rocketlane Customer Success Manager interview?

Some of the top questions asked at the Rocketlane Customer Success Manager interview -

  1. After weeks of ignorance and keeping you in dark HR will pick up the call and w...read more
  2. Again product related, role alignment and logical reasoning questi...read more
  3. At this point HR will start to ghost ...read more

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