Cogoport Customer Success Associate Interview Questions and Answers

Its a simple test to check your personality and aptitude level basis which your department is decided.

Q1. What are your ambitions?
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Q2. Where do you see yourself in next 5 years ?
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Q3. How would you convince someone to purchase your product?
Ans. 
I would highlight the unique benefits and features of our product and provide social proof to convince them to purchase.
• Highlight the unique benefits and features of our product

• Provide social proof through customer testimonials and case studies

• Address any objections or concerns they may have

• Offer a free trial or demo to showcase the value of our product

• Create a sense of urgency by emphasizing limited-time offers or dis
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Q4. Are you comfortable with cold calling sales?
Ans. 
Yes, I am comfortable with cold calling sales.
• I have previous experience in cold calling sales.

• I am confident in my communication and persuasion skills.

• I understand the importance of building rapport with potential customers.

• I am willing to learn and adapt to different sales techniques.

• For example, in my previous role as a sales representative, I successfully closed deals through cold calling.
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