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Rise Projects

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Rise Projects Customer Service Executive Interview Questions and Answers

Updated 28 Apr 2024

Rise Projects Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 28 Apr 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How will u make customer positive
    • Add your answer
  • Q2. Convince customer
  • Ans. 

    Convincing customers involves active listening, empathy, and offering solutions to their problems.

    • Listen actively to understand customer's concerns

    • Show empathy and understanding towards customer's situation

    • Offer solutions or alternatives to address customer's needs

    • Provide excellent customer service to build trust and loyalty

    • Follow up to ensure customer satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for your career

Top trending discussions

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Interview Tips & Stories
3d
zestyrose
Verified Icon
·
works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 13 Oct 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using CRM software and handling multiple communication channels

    • Received multiple positive customer feedback and recognition for outstandi...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of meeting and exceeding customer satisfaction goals.

    • I am proficient in using customer service software and have exc...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

Customer Service Executive Interview Questions & Answers

ABCI Infrastructures user image Uday Kisku

posted on 23 Mar 2022

Round 1 - Group Discussion 

F2f interview

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself,Your Qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language,well dressed. better communication

Engineer- Customer Support Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Name of reporting manager ?
    • Add your answer
  • Q2. Your current salary?
    • Add your answer

Customer Care Executive Interview Questions & Answers

Z X Learning user image Anonymous

posted on 12 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Took English test , listening writing grammar

Round 2 - Group Discussion 

Conducted group discussion on randomly topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidance make u perfect 😃

Customer Care Executive Interview Questions & Answers

Data Entry user image Pooja Sharma

posted on 13 Jul 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
    • Add your answer
  • Q2. Dislike and like about your job profile
    • Add your answer
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident

Customer Service Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 29 Aug 2022

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
    • Add your answer
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Customer Service Executive Interview Questions & Answers

ABCI Infrastructures user image Uday Kisku

posted on 23 Mar 2022

Round 1 - Group Discussion 

F2f interview

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself,Your Qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language,well dressed. better communication

Engineer- Customer Support Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 10 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Current company?
    • Add your answer
  • Q2. Total work experience?
    • Add your answer

Customer Service Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 9 Jun 2021

Interview Questionnaire 

4 Questions

  • Q1. Describe a place you like in Hyderabad?
    • Add your answer
  • Q2. Tell me about yourself?
    • Add your answer
  • Q3. Always remember while your answering you should be confident and speak out loud ,what ever to speak you need to be confident and always remember to describe about place, mention where it is located why you...
    • Add your answer
  • Q4. Start with your name ,as myself or i am. describe what you are going in present situation in life like are you pursing any degree ,say it out loud .if you are fresher say it .tell you experience in your li...
    • Add your answer
More about working at Rise Projects

Rise Projects Interview FAQs

How many rounds are there in Rise Projects Customer Service Executive interview?
Rise Projects interview process usually has 1 rounds. The most common rounds in the Rise Projects interview process are One-on-one Round.

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Rise Projects Customer Service Executive Interview Process

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