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Reward360 Customer Support Executive Interview Questions and Answers

Updated 19 Dec 2024

Reward360 Customer Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Take me through your resume
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer support roles.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer support roles

    • Proficient in handling customer inquiries and resolving issues

    • Skilled in using CRM software and ticketing systems

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. Why did you leave previous job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Looking for career advancement

    • Desire to learn new skills

    • Seeking a more challenging role

    • Relocation

    • Company downsizing or restructuring

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with a background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in resolving customer complaints and issues in a timely manner

    • Strong communication and problem-solving skills

    • Familiar with CRM systems and ticketing platforms

    • Received multiple awards for outstanding customer service performance

  • Answered by AI

Customer Support Executive Jobs at Reward360

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Explained abt my prev target
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked if im comforatble doing a target based job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About my total experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Salary discussion

I applied via LinkedIn

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities offered by the position.

    • Focus on the value you can bring to the company rather than a specific salary figure

    • Research the average salary range for Sales Executives in your industry and location

    • Consider your experience, skills, and track record of success when determining your salary expectations

    • Be prepared to negotiate and discuss other benef

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and has influenced my sales skills.

    • My parents have a background in sales, which has inspired me to pursue a career in sales.

    • Growing up, I observed my parents' negotiation and communication skills, which I have learned from and applied in my own sales approach.

    • My siblings also work in sales-related roles, and we often discuss strategies and share insights to improve our performance.

    • Having...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Sales Executive at XYZ Company.

    • Managed a portfolio of clients and achieved sales targets consistently.

    • Developed and maintained strong relationships with key accounts.

    • Identified new business opportunities and successfully closed deals.

    • Provided excellent customer service and resolved any issues or concerns.

    • Collaborated with cross-functional teams to ensure customer satisfaction.

    • Utilized CRM software to trac

  • Answered by AI
  • Q4. Why are you looking for a change?
  • Ans. 

    I am looking for a change to explore new opportunities and challenges in my career.

    • Seeking growth and advancement in my professional journey

    • Wanting to broaden my skill set and knowledge

    • Desire for a more dynamic and stimulating work environment

    • Looking for better work-life balance

    • Seeking a company with a strong sales culture and supportive management

  • Answered by AI
  • Q5. Tell me about yourself.
  • Ans. 

    I am an experienced Sales Executive with a proven track record of exceeding targets and building strong client relationships.

    • Experienced Sales Executive

    • Proven track record of exceeding targets

    • Strong client relationship building skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - That was a good interview session I had with HR. Decent and an Encouraging HR who host interview session with me.Thanks a lot for this.

I applied via Job Portal

Round 1 - One-on-one 

(1 Question)

  • Q1. Intro & understanding the work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a pleasure to give interview with Webdew. The HR person sounded very friendly & understanding. Overall it was very good.

Sales Executive Interview Questions & Answers

Webdew user image ABHISHEK BANERJEE

posted on 15 Feb 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. So 1st question was basically about my education and family.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview round was quite professional really enjoyed interacting so 1st round will be basic introductory round where the basics about you will be asked.
Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and opportunities associated with the role.

    • Focus on the value you can bring to the company rather than a specific number

    • Research the average salary range for Sales Executives in your industry and location

    • Consider your experience, skills, and track record of success when determining your salary expectations

    • Be prepared to negotiate and discuss other compensatio...

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and has shaped my values and work ethic.

    • My parents come from different cultural backgrounds, which has exposed me to different perspectives and taught me to appreciate diversity.

    • My father worked as a sales manager for a multinational company, which inspired me to pursue a career in sales.

    • Growing up, I observed my parents' strong work ethic and dedication to their professions, which insti...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Sales Executive at XYZ Company.

    • Managed a portfolio of clients and achieved sales targets consistently.

    • Built and maintained strong relationships with key accounts.

    • Identified new business opportunities and developed strategies to expand market share.

    • Provided excellent customer service and resolved any issues or concerns.

    • Collaborated with cross-functional teams to ensure smooth execution of sales initiatives...

  • Answered by AI
  • Q4. Tell me about yourself.
  • Ans. 

    I am a highly motivated and results-driven sales executive with a proven track record of exceeding targets.

    • Experienced in building and maintaining strong client relationships

    • Skilled in identifying and capitalizing on sales opportunities

    • Proficient in sales techniques and negotiation strategies

    • Excellent communication and presentation skills

    • Consistently achieved or surpassed sales quotas

    • Implemented successful sales strate...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I just gave an interview in Webdew. My experience is great. My HR Madam who was going to interview me was very friendly.

This has been my best interview experience so far. Thanks Shilpa Madam and Webdew, I don't know if I will be selected in this interview but this was my best interview.

I appeared for an interview in Feb 2022.

Round 1 - One-on-one 

(1 Question)

  • Q1. Expectations, Skill Set

Interview Preparation Tips

Interview preparation tips for other job seekers - Be True, Be Honest, just be yourself.

Reward360 Interview FAQs

How many rounds are there in Reward360 Customer Support Executive interview?
Reward360 interview process usually has 2 rounds. The most common rounds in the Reward360 interview process are One-on-one Round.
How to prepare for Reward360 Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reward360. The most common topics and skills that interviewers at Reward360 expect are CRM, Customer Engagement, Customer Experience Management, Customer Satisfaction and Customer Service.

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Reward360 Customer Support Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Customer Support Executive

Bangalore / Bengaluru

1-3 Yrs

Not Disclosed

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