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Revolut Payment Specialist Interview Questions and Answers
Revolut Payment Specialist Interview Experiences
1 interview found
MI TV
Selected
I applied via Company Website and was interviewed in Mar 2024. There were 3 interview rounds.
Genral english communication
(2 Questions)
- Q1. Past experience
- Q2. Kpi of cs associate
- Ans.
Key Performance Indicators (KPIs) of a Customer Service Associate typically include metrics like customer satisfaction, response time, resolution rate, and quality of service.
Customer satisfaction score (CSAT)
Average response time to customer inquiries
Resolution rate of customer issues
Quality of service metrics such as first call resolution rate or Net Promoter Score (NPS)
(2 Questions)
- Q1. Written and speaking skill test
- Q2. Typing speed with grammatical error
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