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Renault-Nissan Service Manager Interview Questions and Answers

Updated 24 May 2024

Renault-Nissan Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - HR 

(5 Questions)

  • Q1. Based on my previous experience in Aftersales around 9 years so what is the expected salary as you already know all the SOP's about Aftersales.
  • Q2. Do you know the sop of Bodyshop too?
  • Ans. 

    Yes, I am familiar with the standard operating procedures (SOP) of the Bodyshop as well.

    • Yes, I have experience in implementing and following SOPs in the Bodyshop to ensure efficient operations.

    • I am knowledgeable about the specific procedures and protocols for tasks such as vehicle repair, painting, and detailing.

    • I understand the importance of adhering to SOPs to maintain quality standards and customer satisfaction.

  • Answered by AI
  • Q3. Can you look after warranty process?
  • Ans. 

    Yes, I have experience in managing warranty processes in previous roles.

    • I have successfully managed warranty claims and processes in my previous role as a Service Manager.

    • I am familiar with the documentation and communication required for warranty claims.

    • I have experience in coordinating with manufacturers and suppliers to ensure warranty coverage for products.

    • I have a track record of resolving warranty issues efficien

  • Answered by AI
  • Q4. Will you be able to increase more productivity?
  • Ans. 

    Yes, I have a proven track record of implementing strategies to increase productivity in my previous roles.

    • Implemented efficient workflow processes to streamline operations

    • Provided training and support to team members to improve efficiency

    • Utilized technology and automation tools to optimize productivity

    • Set clear goals and targets to motivate team members

    • Regularly monitored performance metrics and made adjustments as ne

  • Answered by AI
  • Q5. What add on and plans do you have to push our company productivity

Interview questions from similar companies

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What you do if your company is in degrowth or in tough condition.

Interview Preparation Tips

Interview preparation tips for other job seekers - Move beyond your to-do list and think strategically..... focus on your work to achieve success and shine like star 🌟.

Interview Questionnaire 

1 Question

  • Q1. What is the purpose of doing regeneration in BS6 models?
  • Ans. 

    Regeneration in BS6 models is done to reduce emissions and comply with stricter emission norms.

    • Regeneration is a process of burning off accumulated particulate matter in the diesel particulate filter (DPF).

    • It is necessary to comply with the stricter emission norms of BS6.

    • Regeneration can be done actively or passively.

    • Passive regeneration occurs naturally when the exhaust temperature is high enough to burn off the parti...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(12 Questions)

  • Q1. What reason for Hydraulic lifting slow
  • Ans. 

    Hydraulic lifting may be slow due to low hydraulic fluid levels, air in the system, or a malfunctioning pump.

    • Low hydraulic fluid levels can cause slow lifting as there is not enough pressure to operate efficiently.

    • Air in the hydraulic system can create air pockets, leading to decreased performance.

    • A malfunctioning pump can result in inadequate pressure being generated for lifting.

    • Check hydraulic fluid levels and top up...

  • Answered by AI
  • Q2. Types of engine system
  • Ans. 

    Engine systems can be categorized into internal combustion engines and external combustion engines.

    • Internal combustion engines: gasoline engines, diesel engines

    • External combustion engines: steam engines

    • Other types: rotary engines, electric engines

  • Answered by AI
  • Q3. Types of gear box
  • Ans. 

    Types of gear boxes include manual, automatic, CVT, DCT, and AMT.

    • Manual gear box requires the driver to manually shift gears using a clutch pedal.

    • Automatic gear box shifts gears automatically without the need for manual input.

    • CVT (Continuously Variable Transmission) provides seamless gear shifts without distinct gear ratios.

    • DCT (Dual Clutch Transmission) combines the efficiency of manual transmission with the convenien...

  • Answered by AI
  • Q4. Fan belt tension
  • Q5. Main parts of engine
  • Ans. 

    Main parts of an engine include cylinders, pistons, crankshaft, camshaft, valves, and spark plugs.

    • Cylinders: where combustion takes place

    • Pistons: move up and down in cylinders to create power

    • Crankshaft: converts linear motion of pistons into rotational motion

    • Camshaft: controls opening and closing of valves

    • Valves: regulate flow of air and fuel into cylinders

    • Spark plugs: ignite air-fuel mixture in cylinders

  • Answered by AI
  • Q6. Tractor not take load properly. What reason
  • Ans. 

    Possible reasons for tractor not taking load properly

    • Check if the clutch is slipping

    • Inspect the transmission for any issues

    • Examine the hydraulic system for leaks or malfunctions

    • Verify if the engine is producing enough power

    • Assess the condition of the tires for proper traction

  • Answered by AI
  • Q7. Tractor given white smoke. What for reason
  • Ans. 

    White smoke from a tractor can be caused by a few different reasons, such as coolant leaking into the combustion chamber or unburned fuel in the exhaust system.

    • Possible reasons for white smoke from a tractor include coolant leaking into the combustion chamber, unburned fuel in the exhaust system, or a faulty fuel injector.

    • Check the coolant level and quality to see if there are any signs of contamination.

    • Inspect the exh...

  • Answered by AI
  • Q8. Tractor given black smoke. What for reason
  • Ans. 

    Tractor emitting black smoke may be due to issues with fuel, air, or engine components.

    • Possible reasons for black smoke include fuel injector issues, clogged air filter, or engine timing problems.

    • Check fuel quality and injector system for proper functioning.

    • Inspect air filter for blockages and replace if necessary.

    • Ensure engine components such as valves and pistons are in good condition.

    • Consult a mechanic for further d

  • Answered by AI
  • Q9. Tractor given blue smoke. What reason
  • Ans. 

    Blue smoke in a tractor could be caused by burning oil due to worn piston rings or valve seals.

    • Possible reasons for blue smoke in a tractor include worn piston rings or valve seals

    • Burning oil can also be caused by a damaged cylinder head gasket

    • Excessive blow-by from the crankcase ventilation system can lead to blue smoke

  • Answered by AI
  • Q10. What is hydraulic oil pressure
  • Ans. 

    Hydraulic oil pressure is the force exerted by hydraulic oil within a hydraulic system.

    • Hydraulic oil pressure is measured in pounds per square inch (psi).

    • It is crucial for the proper functioning of hydraulic systems, as it determines the force and speed of hydraulic actuators.

    • Low hydraulic oil pressure can result in sluggish performance, while high pressure can lead to system damage.

    • Maintaining the correct hydraulic oi...

  • Answered by AI
  • Q11. What is free play of clutch
  • Ans. 

    Free play of clutch refers to the distance the clutch pedal can be depressed before the clutch begins to engage.

    • Free play is important for proper clutch operation and to prevent premature wear.

    • It allows for smooth engagement and disengagement of the clutch.

    • Adjusting the free play may be necessary to ensure proper clutch function.

    • Excessive free play can indicate a problem with the clutch system.

  • Answered by AI
  • Q12. What is free play of break
  • Ans. 

    Free play of brake refers to the amount of movement in the brake pedal or lever before the brakes start to engage.

    • Free play is important for ensuring the brakes do not engage too early or too late.

    • It can be adjusted to suit the rider's preferences or to compensate for wear in the brake system.

    • Excessive free play can indicate a problem with the brake system that needs to be addressed.

    • For example, on a motorcycle, adjust...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Escorts Kubota Limited Service Manager interview:
  • Tractor engine
  • Hydraulics
  • Clutch
  • Types of smoke
  • Gear Box
  • Differential

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Knowledge about technical thing
  • Q2. Technical way to talk about myself

Interview Preparation Tips

Interview preparation tips for other job seekers - i;ll have to say that company is good and good luck for future

Interview Questionnaire 

2 Questions

  • Q1. What is main purpose to do as customer service manager.
  • Ans. 

    The main purpose of a customer service manager is to ensure customer satisfaction and loyalty by overseeing and improving the quality of customer service.

    • Ensure customer satisfaction and loyalty

    • Oversee and improve the quality of customer service

    • Train and develop customer service representatives

    • Handle customer complaints and resolve issues

    • Implement strategies to enhance customer experience

    • Monitor customer service metric...

  • Answered by AI
  • Q2. Escalate complaints with no doubts and no any loss .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. IC engine basics and Motorcycle working mainly Lubrication, Transmission and Emission norms
  • Q2. Dealership Management, Profitability, Manpower Capability building, and Technical failure report to Comapny
Round 3 - One-on-one 

(1 Question)

  • Q1. Mainly Business Management- How to handle Market, competition Knowledge- Market share, your perception about Bajaj

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. About yourself I.e. Achievement, Learning and way ahead,
2. Dealership profitability and management,
3. Customer Experience enhancement,
4. How you r going to help company in achieving its Vision, Mission.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Product diagnosis specific
Round 3 - HR 

(1 Question)

  • Q1. HR Negotiation round for package

Interview Preparation Tips

Interview preparation tips for other job seekers - need to negotiate well for location / package.
not to compromise on either
ensure to chk the BU & growth prospects in advance
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Dec 2020.

Round 1 - Technical 

(4 Questions)

  • Q1. Basics of automobile like difference in Diesel and Petrol engine, engine firing sequence, ABS working principle
  • Q2. How do you plan to manage targets since your previous company did not include them in the Key Responsibility Areas (KRA)?
  • Ans. 

    I will leverage my experience and proactive strategies to effectively manage targets despite their absence in previous roles.

    • Set clear, measurable goals: For example, I would establish monthly service response time targets based on industry standards.

    • Implement regular performance reviews: Conduct bi-weekly check-ins to assess progress towards targets and adjust strategies as needed.

    • Utilize data analytics: Analyze servi...

  • Answered by AI
  • Q3. Are you comfortable with the re-allocation
  • Q4. How will you work under pressure?
  • Ans. 

    I thrive under pressure by staying organized, prioritizing tasks, and maintaining clear communication with my team.

    • Stay organized: I use tools like Trello to manage tasks and deadlines effectively.

    • Prioritize tasks: In a previous role, I identified critical issues and tackled them first during a high-pressure project.

    • Maintain communication: I hold regular check-ins with my team to ensure everyone is aligned and supporte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have worked diligently in your previous organization, then your attitude and aptitude will be the determining factors.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Normal class 12th standard level type

Round 2 - One-on-one 

(2 Questions)

  • Q1. Job History and chronological state
  • Q2. How did you perform at your job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest
Be straightforward
Be calm
Contribute & help others!
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Renault-Nissan Interview FAQs

How many rounds are there in Renault-Nissan Service Manager interview?
Renault-Nissan interview process usually has 1 rounds. The most common rounds in the Renault-Nissan interview process are HR.
What are the top questions asked in Renault-Nissan Service Manager interview?

Some of the top questions asked at the Renault-Nissan Service Manager interview -

  1. Do you know the sop of Bodyshop t...read more
  2. Can you look after warranty proce...read more
  3. Will you be able to increase more productivi...read more

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Renault-Nissan Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Renault-Nissan Service Manager Salary
based on 5 salaries
₹1.8 L/yr - ₹3.5 L/yr
58% less than the average Service Manager Salary in India
View more details

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4.8/5

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4.8

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