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Regalo Kitchens
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Regalo Kitchens Customer Support Officer Interview Questions and Answers
Regalo Kitchens Customer Support Officer Interview Experiences
1 interview found
Anonymous
I applied via Apna Jobs
(3 Questions)
- Q1. Written aptitude test and interview.
- Q2. 6 rounds of interview by every person I. Department.
- Q3. Normal question working experience and qualifications.
Interview Preparation Tips
This is my honest feedback for Regalo kitchens because I worked there. They some their own rules which are not favourable. Like they can terminate you in your training period and will pay nothing to pay . You have to worked at least 50 days to get amount . They pay after every 20th of every month . Only Donkeys can work there because here woking apart your woking hours is normal. HR management is pathetic. They promised you thousands of think but they won't fulfil . A lot of working pressure for new Joinee.
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Customer Service Executive Interview Questions & Answers
HomeLane
Shubham Tiwari
posted on 15 Jan 2023
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 4 interview rounds.
(1 Question)
- Q1. Introducing about you.
(1 Question)
- Q1. How you can manage an anger customer if firm unable to fulfill the commitment
- Ans.
Listen to the customer, apologize for the inconvenience, offer alternative solutions, and follow up with a resolution.
Listen actively to the customer's concerns and empathize with their frustration.
Apologize for the inconvenience caused and take responsibility for the situation.
Offer alternative solutions that may help resolve the issue, such as a refund or a discount on future purchases.
Follow up with the customer to ...
(1 Question)
- Q1. What you will do if cx asked for money compensation and cx issue is genuine.
- Ans.
I would follow the company's policy on compensation and ensure that the customer's issue is resolved.
Listen to the customer's concern and empathize with their situation.
Check the company's policy on compensation and see if the customer's issue qualifies for it.
If the issue is genuine and qualifies for compensation, offer the customer an appropriate compensation.
If the issue does not qualify for compensation, explain th...
Interview Preparation Tips
2. Be loyal with company policy
3. Balance yourself between firm and cx.
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based on 1 review
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