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Red Hat Technical Support Associate Interview Questions and Answers for Experienced

Updated 13 Jun 2024

Red Hat Technical Support Associate Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions would be in depth about area of expertise, for eg Linux
  • Q2. What if scenarios and troubleshooting skills are evaluated
  • Ans. 

    Scenarios and troubleshooting skills are evaluated by presenting hypothetical situations and assessing the candidate's ability to identify and resolve technical issues.

    • Demonstrate logical thinking and problem-solving skills

    • Show ability to analyze and diagnose technical problems

    • Explain steps taken to troubleshoot and resolve issues

    • Provide examples of past experiences in troubleshooting technical issues

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Questions regarding proactive beds and ability to take in charge
  • Q2. Also would check if you would fit into RH culture

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. They ask basic questions about you and your long time and short time goals, what will u do in your first month salary, the 2nd round will be a programming round we can write program in c, c++, java 3rd wil...
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - phone screen 

(2 Questions)

  • Q1. What is shell in linux?
  • Ans. 

    Shell in Linux is a command-line interpreter that allows users to interact with the operating system by executing commands.

    • Shell is a program that takes commands from the keyboard and gives them to the operating system to perform.

    • It can also be used to automate tasks by writing scripts.

    • Common shells in Linux include Bash, Zsh, and Ksh.

    • Shell scripting allows users to write programs that can be executed by the shell.

    • Exam...

  • Answered by AI
  • Q2. What are the different types of joins
  • Ans. 

    Different types of joins include inner join, outer join, left join, and right join.

    • Inner join: Returns rows when there is a match in both tables

    • Outer join: Returns all rows when there is a match in one of the tables

    • Left join: Returns all rows from the left table and the matched rows from the right table

    • Right join: Returns all rows from the right table and the matched rows from the left table

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. How to tune a sql query?
  • Ans. 

    Tuning a SQL query involves optimizing its performance by adjusting various factors.

    • Identify slow-performing queries using tools like SQL Profiler or Execution Plan.

    • Optimize query structure by using appropriate indexes and avoiding unnecessary joins.

    • Consider rewriting the query to use more efficient techniques like subqueries or CTEs.

    • Update statistics and ensure database indexes are up to date.

    • Limit the number of rows ...

  • Answered by AI
  • Q2. How to find errors in log files in linux
  • Ans. 

    Errors in log files in Linux can be found by searching for keywords, timestamps, and error codes.

    • Use 'grep' command to search for specific keywords or error codes in log files

    • Look for timestamps to identify when errors occurred

    • Check for any error messages or warnings that may indicate issues

    • Use 'tail' command to view the end of log files for recent errors

    • Consider using 'journalctl' command for system logs in systemd-ba

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - phone screen 

(2 Questions)

  • Q1. What is shell in linux
  • Ans. 

    Shell in Linux is a command-line interpreter that allows users to interact with the operating system by executing commands.

    • Shell is a program that takes commands from the keyboard and gives them to the operating system to perform.

    • It can also be used to automate tasks by writing scripts.

    • Common shells in Linux include Bash, Zsh, and Ksh.

    • Examples of shell commands include ls (list files), cd (change directory), and mkdir

  • Answered by AI
  • Q2. What are the different types of joins
  • Ans. 

    Different types of joins include inner join, outer join, left join, and right join.

    • Inner join: Returns rows when there is a match in both tables

    • Outer join: Returns all rows when there is a match in one of the tables

    • Left join: Returns all rows from the left table and the matched rows from the right table

    • Right join: Returns all rows from the right table and the matched rows from the left table

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. How to tune a sql query?
  • Ans. 

    Tuning a SQL query involves optimizing its performance by adjusting various factors.

    • Identify slow performing queries using tools like SQL Profiler or Execution Plan.

    • Optimize query structure by using appropriate indexes and avoiding unnecessary joins.

    • Consider rewriting the query to use more efficient techniques like subqueries or CTEs.

    • Update statistics on tables involved in the query to ensure accurate query execution p...

  • Answered by AI
  • Q2. How to find errors in log files in linux
  • Ans. 

    Errors in log files in Linux can be found by searching for keywords, timestamps, and error codes.

    • Use 'grep' command to search for specific keywords or error codes in log files

    • Look for timestamps to identify when errors occurred

    • Check for any error messages or warnings that may indicate issues

    • Use 'tail' command to view the end of log files for recent errors

    • Consider using 'journalctl' command for system logs in systemd-ba

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to solve the error in the code? what is scope? what are logical operators?
  • Ans. 

    Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.

    • Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.

    • To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...

  • Answered by AI
  • Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
  • Ans. 

    To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.

    • Use getElementById or querySelector to get data in a table using js

    • Other ways to print output include console.log and innerHTML

    • A block in js is a set of statements enclosed in curly braces,

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...
  • Q2. Why do I want to switch from my previous company?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for new challenges and opportunities for growth

    • Interested in gaining experience in a different industry or technology

    • Seeking a better work-life balance or company culture

    • Wanting to work with a different team or leadership style

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went well, but I didn't receive any feedback beyond the rejection. I hope to get some insights into the reasons for the decision, as it would help to learn for next time. I'll definitely try again!

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Find the last 2 row in sql?
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Newspaper Ad and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

Mcq based on javascript linux sql

Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Your tech skills
  • Q3. About sql and javascript

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Questions regarding CV Backround
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

First round include mcq related sql ,linux

Round 2 - Technical 

(2 Questions)

  • Q1. It is related to my project it was easy
  • Q2. Question about join in sql
Round 3 - Technical 

(1 Question)

  • Q1. Service now question bussines rule etc
Round 4 - HR 

(1 Question)

  • Q1. Behaviour question like why service now
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Most of the questions were scripting related
  • Q2. There were few questions regarding ServiceNow Core functionalities
Round 3 - Technical 

(1 Question)

  • Q1. The Questions were asked about scripting and debugging
Round 4 - Technical 

(1 Question)

  • Q1. Questions were asked regarding servicenow scripting and functionalities
Round 5 - One-on-one 

(1 Question)

  • Q1. It was an managerial round where they evaluate your behaviour skills and attitude
Round 6 - HR 

(1 Question)

  • Q1. Salary discussion and onboarding process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ServiceNow fundamentals and basics , Be excellent in your scripting skills

Red Hat Interview FAQs

How many rounds are there in Red Hat Technical Support Associate interview for experienced candidates?
Red Hat interview process for experienced candidates usually has 2 rounds. The most common rounds in the Red Hat interview process for experienced candidates are Technical and HR.
What are the top questions asked in Red Hat Technical Support Associate interview for experienced candidates?

Some of the top questions asked at the Red Hat Technical Support Associate interview for experienced candidates -

  1. What if scenarios and troubleshooting skills are evalua...read more
  2. Questions would be in depth about area of expertise, for eg Li...read more
  3. Questions regarding proactive beds and ability to take in cha...read more

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Red Hat Technical Support Associate Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Red Hat Technical Support Associate Salary
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₹6.5 L/yr - ₹9.5 L/yr
109% more than the average Technical Support Associate Salary in India
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3.9/5

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