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Red Hat Technical Support Associate Interview Questions and Answers

Updated 13 Jun 2024

Red Hat Technical Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions would be in depth about area of expertise, for eg Linux
  • Q2. What if scenarios and troubleshooting skills are evaluated
  • Ans. 

    Scenarios and troubleshooting skills are evaluated by presenting hypothetical situations and assessing the candidate's ability to identify and resolve technical issues.

    • Demonstrate logical thinking and problem-solving skills

    • Show ability to analyze and diagnose technical problems

    • Explain steps taken to troubleshoot and resolve issues

    • Provide examples of past experiences in troubleshooting technical issues

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Questions regarding proactive beds and ability to take in charge
  • Q2. Also would check if you would fit into RH culture

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. They ask basic questions about you and your long time and short time goals, what will u do in your first month salary, the 2nd round will be a programming round we can write program in c, c++, java 3rd wil...
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basics test, maths and logical

Round 3 - Technical 

(2 Questions)

  • Q1. Server and basics Linux comands
  • Q2. Are you good with night shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well, stay confident and know about the company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. On CX sales process
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Find the last 2 row in sql?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Questions regarding CV Backround
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Newspaper Ad and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

Mcq based on javascript linux sql

Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Your tech skills
  • Q3. About sql and javascript

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Most of the questions were scripting related
  • Q2. There were few questions regarding ServiceNow Core functionalities
Round 3 - Technical 

(1 Question)

  • Q1. The Questions were asked about scripting and debugging
Round 4 - Technical 

(1 Question)

  • Q1. Questions were asked regarding servicenow scripting and functionalities
Round 5 - One-on-one 

(1 Question)

  • Q1. It was an managerial round where they evaluate your behaviour skills and attitude
Round 6 - HR 

(1 Question)

  • Q1. Salary discussion and onboarding process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ServiceNow fundamentals and basics , Be excellent in your scripting skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

First round include mcq related sql ,linux

Round 2 - Technical 

(2 Questions)

  • Q1. It is related to my project it was easy
  • Q2. Question about join in sql
Round 3 - Technical 

(1 Question)

  • Q1. Service now question bussines rule etc
Round 4 - HR 

(1 Question)

  • Q1. Behaviour question like why service now

Red Hat Interview FAQs

How many rounds are there in Red Hat Technical Support Associate interview?
Red Hat interview process usually has 2 rounds. The most common rounds in the Red Hat interview process are Technical and HR.
What are the top questions asked in Red Hat Technical Support Associate interview?

Some of the top questions asked at the Red Hat Technical Support Associate interview -

  1. What if scenarios and troubleshooting skills are evalua...read more
  2. Questions would be in depth about area of expertise, for eg Li...read more
  3. Questions regarding proactive beds and ability to take in cha...read more

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Red Hat Technical Support Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Red Hat Technical Support Associate Salary
based on 16 salaries
₹6.5 L/yr - ₹9.5 L/yr
109% more than the average Technical Support Associate Salary in India
View more details

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based on 2 reviews

3.9/5

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