AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
Razorpay
Compare
Filter interviews by
Razorpay Customer Support Executive Interview Questions and Answers for Freshers
Razorpay Customer Support Executive Interview Experiences for Freshers
1 interview found
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your self
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Anonymous
I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How can you deel with merchens(costumer) ?
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.
It was an online written test
(2 Questions)
- Q1. Why do you want to switch your job ?
- Q2. Which KPI according to you is the most important?
- Ans.
Customer satisfaction is the most important KPI for a Customer Support Executive.
Customer satisfaction directly reflects the quality of service provided
High customer satisfaction leads to customer loyalty and retention
Measuring customer satisfaction helps in identifying areas for improvement
Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Why revolut and why you have applied for this role
- Q2. Future plans after coming here
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Revolut
Pankaj Kumar Bissoi
posted on 29 Apr 2024
(1 Question)
- Q1. Have you ever dealt with a difficult situation
(1 Question)
- Q1. Salary and compensation round
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
Challenging, made me think.
(1 Question)
- Q1. HR round was quite satisfactory
It was illogical to judge someone regarding the product knowledge without having any prior training.
I applied via Job Fair and was interviewed in Jan 2024. There was 1 interview round.
Marketing sales door to door
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to convince to customer
- Ans.
To convince a customer, understand their needs, build rapport, highlight benefits, and provide social proof.
Listen actively to understand their needs and concerns.
Build rapport by being friendly, empathetic, and genuine.
Highlight the benefits of your product or service that meet their needs.
Provide social proof such as testimonials or case studies.
Address any objections they may have and offer solutions.
Create a sense ...
- Q2. Customer not purchase the goods and services how to convince
- Ans.
To convince a customer who hasn't purchased, focus on understanding their needs and addressing any concerns they may have.
Listen to the customer's concerns and address them
Highlight the benefits and value of the product or service
Offer a trial or demo to showcase the product
Provide social proof through testimonials or case studies
Follow up with the customer to address any further concerns or questions
Interview Preparation Tips
I appeared for an interview in Oct 2022.
(4 Questions)
- Q1. Sales and marketing related
- Q2. Sales and marketing related question
- Q3. Previous company related
- Q4. Previous company works related
Interview Preparation Tips
- Sales
Tell us how to improve this page.
Razorpay Interviews By Designations
- Razorpay Product Manager Interview Questions
- Razorpay Senior Software Engineer Interview Questions
- Razorpay Software Engineer Interview Questions
- Razorpay Senior Associate Interview Questions
- Razorpay Software Developer Interview Questions
- Razorpay Product Development Engineer Interview Questions
- Razorpay Territory Manager Interview Questions
- Razorpay Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
|
Junior Analyst
121
salaries
|  ₹2 L/yr - ₹5.5 L/yr |
|
Software Engineer
105
salaries
| ₹6.9 L/yr - ₹24 L/yr |
|
Senior Software Engineer
103
salaries
| ₹12.6 L/yr - ₹47.2 L/yr |
|
Analyst
102
salaries
| ₹3.5 L/yr - ₹7.3 L/yr |
|
Software Developer
96
salaries
| ₹8 L/yr - ₹30 L/yr |
Paytm
PayPal
BharatPe
Fiserv
- Home >
- Interviews >
- Razorpay Interview Questions >
- Razorpay Customer Support Executive Interview Questions for Fresher
