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Break even point is the point where total cost equals total revenue.
It is the point where a company neither makes a profit nor incurs a loss.
It is calculated by dividing fixed costs by contribution margin per unit.
It helps in determining the minimum amount of sales required to cover all costs.
Example: If a company has fixed costs of $10,000 and a contribution margin per unit of $5, the break even point would be 2,000 u...
I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.
I will highlight the unique features and benefits of the product and show how it can solve the customer's problem.
Understand the customer's pain points and needs
Highlight the unique features and benefits of the product
Show how the product can solve the customer's problem
Provide testimonials and case studies of satisfied customers
Offer a trial or demo of the product
Address any objections or concerns the customer may hav
I applied via Walk-in
Experienced retail sales manager with a proven track record of increasing sales and improving customer satisfaction.
Over 5 years of experience in retail sales management
Successfully implemented sales strategies that resulted in a 20% increase in revenue
Strong leadership skills with a focus on team development and motivation
I have over 5 years of experience in retail sales management, leading teams to exceed sales targets and provide exceptional customer service.
Managed a team of 15 sales associates to achieve a 20% increase in sales revenue
Implemented new sales strategies resulting in a 15% growth in customer base
Trained staff on product knowledge and sales techniques to improve overall performance
General knowledge test
I have extensive experience in handling escalations by actively listening, empathizing, and finding solutions to satisfy customers.
I have successfully de-escalated situations by remaining calm and professional
I prioritize understanding the customer's concerns and addressing them promptly
I have trained team members on effective escalation handling techniques
I always follow up with customers to ensure their issues have b
Multiple customers were acquired through targeted marketing campaigns, referrals from satisfied customers, and strategic partnerships.
Targeted marketing campaigns helped attract new customers through various channels such as social media, email marketing, and online advertising.
Referrals from satisfied customers played a key role in acquiring new customers as word-of-mouth recommendations are highly effective in the re...
posted on 21 Oct 2024
I applied via Approached by Company
I applied via LinkedIn and was interviewed in Aug 2024. There were 3 interview rounds.
My favorite product is the iPhone because of its sleek design and user-friendly interface.
Sleek design
User-friendly interface
Regular software updates
High-quality camera
Wide range of apps available
It depends on the population size, drinking habits, number of bars, and events in the city.
Consider the population size of the city.
Take into account the drinking habits of the residents.
Factor in the number of bars, breweries, and events in the city.
Look at any relevant data on beer consumption trends in the area.
Product management lifecycle involves stages from ideation to launch and beyond, focusing on market research, development, and iteration.
Idea generation and validation through market research
Product development and testing
Launch and go-to-market strategy implementation
Continuous iteration based on feedback and market trends
I have extensive experience in project management, including leading cross-functional teams and implementing successful strategies.
Led a team of 10 project managers to successfully launch a new product line
Implemented a new project management software that improved efficiency by 20%
Developed and executed a comprehensive project plan for a high-profile client
After shortlist we have gone through a aptitude test consist of moderate level of maths, reasoning and english questions
Gd was decent, we have gone through 3 gd rounds
posted on 25 Jun 2024
I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
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