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Radiate E Services CC Executive Interview Questions and Answers
Radiate E Services CC Executive Interview Experiences
1 interview found
Mohd Tariq
I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself.
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I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.
(1 Question)
- Q1. Introduce yourself? what is your strength? why do you want teleperformance? what do you know about teleperformance?
(1 Question)
- Q1. Tell me about yourself? tell me your achivements?
(1 Question)
- Q1. Versant english test
Interview Preparation Tips
- the company mission and values
Keep your resume updated.
Prepare for interviews
enhance your skills
maintain a positive mindset.
Selected
I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.
Over 10 years of experience in CC management
Successfully led teams to achieve and exceed targets
Implemented strategies to improve customer satisfaction and retention
Strong leadership and communication skills
Proficient in analyzing data and making data-driven decisions
- Q2. What was your last job role?
- Ans.
I was the Senior Sales Manager at XYZ Corporation.
Managed a team of 10 sales representatives
Developed and implemented sales strategies to achieve revenue targets
Built and maintained relationships with key clients
Analyzed market trends and competitor activities to identify business opportunities
- Q3. Tell me about the most memorable day in your life?
- Ans.
The day I climbed Mount Everest
Woke up before dawn and started the challenging ascent
Faced extreme weather conditions and physical exhaustion
Reached the summit and experienced a breathtaking view
Overcame personal fears and achieved a lifelong dream
- Q4. In case you've changed your domain they would as you the reason behind the same. "Why do you want to go for customer service instead of trying for your previous domain?"
- Q5. What is the difference between sympathy and empathy and being a customer service executive, is this necessary to empathize or sympathize a customer and why?
- Ans.
Sympathy is feeling sorry for someone, while empathy is understanding and sharing their feelings. As a customer service executive, it is necessary to empathize with customers.
Sympathy is feeling pity or sorrow for someone's situation, while empathy is putting yourself in their shoes and understanding their emotions.
Empathy allows the customer service executive to connect with the customer on a deeper level and provide ...
Interview Preparation Tips
CC Executive Interview Questions & Answers
Conneqt Business Solutions
Shraddha A Talwar
posted on 30 Aug 2022
(1 Question)
- Q1. HR, round was not difficult at all, As they check on your Confidence, Skills and Communication. so be confident enough while your on call with HR for Interview.
(2 Questions)
- Q1. This was my Final round with Flipkart Executive, She check on me with my communication and had Mock call, the call was for delay in delivery and wrong product received, I got little nervous but as i had wo...
- Q2. It was good interview; it continued for around 20 min, It really nice talking to Flipkart Executive Reena on interview session.
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Self Introduction, past journey , last work.
(1 Question)
- Q1. Versant, essay writing, e-mail.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction and previous experiences with last salary details.
(4 Questions)
- Q1. Client will ask about the company and products.
- Q2. Client will ask about the products and company.
- Q3. Client will check the communication details.
- Q4. CUSTOMER HANDLING SKILLS
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Selected
I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Was asked to write an essay on any one topic out of four in about 200 words
(1 Question)
- Q1. Introduction, general quiz,American culture,gaming,history,etc
Interview Preparation Tips
CC Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 11 Dec 2022
(1 Question)
- Q1. Will just ask questions related to ur resume
(2 Questions)
- Q1. One to one with manager
- Q2. Again they will ask same thing
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Give a brief of your education and past working experiences.
- Q2. Why do you want to join organization ?
Interview Preparation Tips
Stop using firstly and secondly start using words initially , later on.
Rinsit Luikhor
(1 Question)
- Q1. Something about yourself
(1 Question)
- Q1. Where tp you see yourself after five years
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