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R Systems International
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R Systems International Senior Customer Service Executive Interview Questions and Answers
R Systems International Senior Customer Service Executive Interview Experiences
1 interview found
Anish Yadav
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Document verification
(2 Questions)
- Q1. Introduction about me and my experience.
- Q2. Knowledge of shortcut keys.
Interview Preparation Tips
- Knowledge Management
- Test Complete
- Computer Skills
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I applied via Campus Placement and was interviewed in Apr 2023. There were 5 interview rounds.
There were 50 questions about Computer Networks.
(3 Questions)
- Q1. It was Technical Interview 1
- Q2. Question on Data communication.
- Q3. Diff between DBMS and Excel.
- Ans.
DBMS is a software system that manages databases, while Excel is a spreadsheet program used for data analysis and visualization.
DBMS is used to store, retrieve, and manage data in a structured format, while Excel is used for data analysis and visualization.
DBMS allows for multiple users to access and manipulate data simultaneously, while Excel is typically used by a single user at a time.
DBMS supports complex queries a...
(2 Questions)
- Q1. Technical Round 2
- Q2. Questions on SQL , Oops etc.
(1 Question)
- Q1. Atlast HR round.
Interview Preparation Tips
Skills evaluated in this interview
(3 Questions)
- Q1. How can you handeling the customer
- Ans.
Handling customers involves active listening, empathy, problem-solving, and effective communication.
Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to resolve the issue
Communicate clearly and effectively to ensure the customer's needs are met
Follow up to ensure customer satisfaction
- Q2. Where do u see after 5years?
- Q3. To grow more in my past life & want tp be a good positions
Selected
I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.
(1 Question)
- Q1. Java, OS, Network, Database all these areas has been covered in the interview
Engineer- Customer Support Interview Questions & Answers
EbixCash Limited
Anonymous
posted on 30 Dec 2021
Interview Questionnaire
2 Questions
- Q1. What is full form of mpls.
- Ans.
MPLS stands for Multiprotocol Label Switching.
MPLS is a protocol used in computer networks to improve the speed and efficiency of data transmission.
It operates at the network layer of the OSI model and is used to route packets based on labels instead of IP addresses.
MPLS allows for the creation of virtual private networks (VPNs) and traffic engineering.
It provides quality of service (QoS) capabilities by prioritizing c...
- Q2. Network layer working
- Ans.
The network layer is responsible for routing and forwarding data packets across different networks.
The network layer operates at the third layer of the OSI model.
It provides logical addressing and routing of data packets.
Network layer protocols include IP (Internet Protocol) and ICMP (Internet Control Message Protocol).
Routers are the primary devices that operate at the network layer.
Example: When you send an email fro...
Interview Preparation Tips
Skills evaluated in this interview
Customer Service Executive Interview Questions & Answers
EbixCash Limited
Anonymous
posted on 12 Jul 2021
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. And i know telugu little bit so the interviewed me in telugu also
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R Systems International Senior Customer Service Executive Interview Process
based on 1 interview
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R Systems International Senior Customer Service Executive Reviews and Ratings
based on 8 reviews
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