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R Systems International
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Filter reviews by R Systems International Senior Customer Service Executive Reviews
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What employees say about R Systems International?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Strict (8.30pm - 5.30pm)
21% employees reported
No travel
83% employees reported
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8 reviews found
Senior Customer Service Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Culture and work life balance
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It encourage a team oriented work environment by inclusion of all the team. The company values that align with your own.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There's nothing I dislike about the job in particular. I'm enjoying my time here and the leader's that I work with. It is an open work environment and I like coming to work daily! Rooms for improvement- can upgrade the canteen
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for your feedback. We at R Systems are constantly working to improve the work culture and make it harmonious for all the employees.
Senior Customer Service Executive in Noida
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is good.
Dislikes
During my tenure at R Systems International Limited, I encountered significant challenges primarily linked to my immediate manager, Mehak. Unfortunately, our professional relationship was marred by personal conflicts, which regrettably impacted my performance and attendance. Mehak frequently displayed unprofessional behavior, including verbal abuse and creating a hostile work environment. This situation left me with no alternative but to consider resigning from my position. After approximately 14 months of service, I decided to resign due to the ongoing pressure and difficulties posed by Mehak. Subsequently, the company and I reached a mutual agreement for my separation. I wish to highlight that my decision to leave R Systems International Limited was not taken lightly. It was driven by the challenging work environment created by Mehak and my commitment to safeguarding my well-being. Moreover, when I initially joined the company, I had signed an offer letter that included a one-year bond agreement, obligating me to pay a penalty of 1 lac Rupees if I left the company before completing one year. I honored this agreement and resigned only after fulfilling this obligation. It is important to note that during the entire 14-month period, I did not take any leave because I was working remotely. This underscores my dedication to fulfilling my professional responsibilities....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Noida
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No professionalism Rude behaviour from managers Unsupportive staffs such as HR
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday
Senior Customer Service Executive (working remotely)
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WFH policy
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to explain.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Noida
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Interview process was easy.
Dislikes
Management is not good at all.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
It was just ok.
Work timings: Strict Timings
Work related travel: This is a desk job.
Senior Customer Service Executive in Noida
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, Management in RCM Process is pathetic.
Dislikes
They prefer nepotism over talent, moreover, they have their monopoly in every decision.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Noida
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very helpful team mates great working environment
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
There is nothing i can think of
Top trending discussions
Similar Designation Reviews
Team Lead in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Perfect working culture
- Salary - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing ,everything is perfect
Technical Support Engineer in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing is good here in this org from the management to the chair to work culture
Dislikes
everything is like bazaar in this org
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Technical Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment was good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Team Lead in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
- Skill development - Good
- Work-life balance - Good
Dislikes
Bad appraisal
- Promotions - Poor
Telecalling Executive in Noida
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No I am interested
Work Details
Work days: Monday to Saturday
Technical Support Engineer in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
DO NOT WORK HERE ITS A TERRIBLE COMPANY
Dislikes
Do not work here
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in New Delhi (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Need to focus on lay off Job security is missing
- Job security - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything work culture salaries and management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Noida
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good Environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything is fine
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thanks for sharing your thoughts. We are looking forward to seeing you achieve great things at R Systems!
Customer Care Executive in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Culture staff team leader general manager sumit rangan nit good person.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other R Systems International Reviews
Software Engineer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Work life balance 2. Decent salary hikes at the time of appraisal, depends on the team. 3. Flexible working time
- Job security - Good
- Promotions - Good
- Work-life balance - Excellent
Dislikes
1. Tech-lagging company 2. Old-school culture in the company (Specially sir/mam culture).
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Project Lead in Noida
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have to internally switch to multiple project all different domain, on the current project I am working for more than 4 years. But all project and work give me good experience and allowed me learn intresting thing.
- Work satisfaction - Good
Dislikes
Negotiate for salary while joining later they don't consider you are good or bad they give you pre-decided hike almost similar for all employees. You can say they don't discriminate when it comes to giving hike.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: Based on project project in our team they have not pushed hard for WFO
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Project Leader in Greater Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I liked working with some of the managers. Still there were a lot of problems but recently it is really really bad.
Dislikes
There are a lot of problems within the company. First is communication issues which is the middle ground of all the problems. If you are frustated with your manager, or been burnt out for working 11-13 hours daily because you are handling multiple projects in different timezones, you can't do anything about it. Company policies are very bad, there is no Paternity leave, because fathers have no role in when you are adding a new member in your family. I had to take client calls before and after the delivery. Appraisal policies are really bad. I had to resign 5 times just to get good appraisal. Some projects are really bad, and if the client mentally harass the whole team, guess what, you CAN'T do anything. No one will listen and you will be asked to work harder on impossible deadlines. There is a good reason, why R Systems is so old and still not that big of a company. Stay away from this company and even if you make it in, know that any day can be your last without warning because of hire and fire policies. In five years, I have seen that all good employees left this company and they fire the bad ones immediately. Only mid level employees with very bad communication skills are remains. Hope this review help some save their time and metal stability....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Developer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good manager. strict working hours
Dislikes
I have joined the company. Post 2 weeks I have appendix operation. As this was the joining month. I have plan to opt for health insurance. The window was not closed yet. But before that I was admitted to the hospital. The expense was 4.5 Lakh which was too high. When I joined back the office post my operation. I discussed for the insurance claim with the HR. But unfortunately HR denied for the claim and told when I was in hospital Health Insurance window has been closed. I have took multiple loan and Paid this amount in 2 to 3 years. Advice 1- make sure by default employee health insurance should be there . 2- company can provide some financial help in case of emergency....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant Sales Manager in New Delhi
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is absolutely nothing good about R Systems. Never ever join in inside sales. Your job is at stake from day one. They are rude, highly unprofessional. Stay away from these punjabi donkeys They treat you like labour. They are never satisfied and think they can hire better person. Lower level sales role job is always at stake. Join if you want torture. They basically need you to give extraordinary performance so they can sit and relax. I have 9 years of experience but still I quit....Read More
Dislikes
It’s not an IT company but a Factory set up where you are treated as labour. The older and long tenured employees won’t let you settle in. They have no policy and they fire immediately.Wish I could give zero rating. NEVER EVER JOIN HERE…
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Recruiter in Noida
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: Totally depends on the manager
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Project Lead in Noida
Full Time
DBA / Data warehousing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance Good projects here Working on latest technologies.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Need some improvement in medical policy. Looking on employee promotion.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Scrum Master Project Manager in Noida
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything. They hire without long term visibility of the client
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: other
Work timings: Strict Timings
Senior QA Automation Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good to wok
- Job security - Excellent
- Work satisfaction - Good
Dislikes
Salary and promotion.,
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Itsm Consultant in New Delhi (working remotely)
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Independence to work
Dislikes
Was force to convert to client on the eve of my appraisal.
- Promotions - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
- HQ - El Dorado Hills, California, United States (USA)
- Software Product
- 1k-5k Employees (India)
- Public
- Analytics & KPO
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AmbitionBox has 8 R Systems International reviews submitted by R Systems International employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if R Systems International is the right company for you.... 100% of employees reported the working days at R Systems International as Monday to Friday. 83% employees reported the work timings at R Systems International as Strict timing. Read more- Home >
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