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R Initiative Service Engineer Interview Questions and Answers
R Initiative Service Engineer Interview Experiences
1 interview found
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
(1 Question)
- Q1. Based on very basic electronics
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I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.
Java codes & c++ codes
(1 Question)
- Q1. .net bsaed quetions
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Customer Service Associate Interview Questions & Answers
Canara HSBC Life Insurance
Anonymous
posted on 26 Dec 2024
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Can you tell me about yourself?
- Ans.
I am a dedicated and friendly customer service associate with 5 years of experience in handling customer inquiries and resolving issues.
Experienced customer service associate
Skilled in handling customer inquiries and resolving issues
Friendly and dedicated
Strong communication skills
Proficient in using CRM software
- Q2. What is the NPS ?
- Ans.
NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.
Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...
- Q3. How do you achieve excellence in customer service?
- Ans.
Achieving excellence in customer service involves listening to customers, being empathetic, resolving issues promptly, and going above and beyond to exceed expectations.
Listen actively to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Resolve issues promptly and efficiently to ensure customer satisfaction
Go above and beyond by offering personalized solutions ...
- Q4. What are the reasons that prompted you to switch jobs?
- Ans.
Seeking career growth and new challenges.
Desire for career advancement
Opportunity for professional development
Seeking new challenges and experiences
Logical reasoning, English grammar, and problem-solving.
(1 Question)
- Q1. Basic Questions in Native language
(1 Question)
- Q1. Salary Discussion Round
Selected
I applied via LinkedIn and was interviewed in Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. What are your skills and what are your weakness?
- Q2. Skills - I can work on multiple project at same time. Weekness - I can not say no to help Or any assistance required
I applied via Campus Placement and was interviewed in Apr 2023. There were 3 interview rounds.
Java codes & c++ codes
(1 Question)
- Q1. .net bsaed quetions
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R Initiative Service Engineer Reviews and Ratings
based on 1 review
Rating in categories
|
Service Engineer
4
salaries
|  ₹3 L/yr - ₹3.2 L/yr |
|
Tender Executive
3
salaries
| ₹2.2 L/yr - ₹2.7 L/yr |
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