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QwikCilver Solutions Senior Support Engineer Interview Questions and Answers

Updated 11 Sep 2024

QwikCilver Solutions Senior Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous company experience
  • Ans. 

    I have 5 years of experience as a Senior Support Engineer at XYZ Company.

    • Led a team of support engineers to provide technical assistance to customers

    • Resolved complex technical issues and escalated unresolved cases to the development team

    • Implemented new support processes to improve efficiency and customer satisfaction

    • Collaborated with cross-functional teams to address customer needs and feedback

  • Answered by AI
  • Q2. Customer support related questions

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. I am searching for job IT Location Chandigarh
  • Q2. My name is vaibhav Sharma I am from Chandigarh I am find in the Job
  • Q3. I'm searching for Job Chandigarh location
  • Q4. I'm interested

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm interested in
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(9 Questions)

  • Q1. Smps ke bare me and ram ke bare me
  • Q2. SMPS ke bare me aur ram ke bare me
  • Q3. Ram mother ke slots ke name
  • Q4. CPU full from ram full form
  • Ans. 

    CPU full from RAM full form

    • CPU stands for Central Processing Unit

    • RAM stands for Random Access Memory

    • When the RAM is full, it can cause the CPU to become overloaded

    • This can lead to slow performance and system crashes

  • Answered by AI
  • Q5. Computer ka full from
  • Q6. Types of mother board
  • Ans. 

    Types of motherboards include ATX, Micro ATX, Mini ITX, and Extended ATX.

    • ATX (Advanced Technology eXtended) is the most common form factor for desktop motherboards.

    • Micro ATX is a smaller form factor than ATX, often used in compact desktops.

    • Mini ITX is even smaller than Micro ATX, commonly used in small form factor PCs.

    • Extended ATX is a larger form factor than ATX, providing additional expansion slots and features.

  • Answered by AI
  • Q7. That's it I have no question
  • Q8. CPU fan ke bare me
  • Q9. HDD ke bare me FDD ke bare me

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed before Dec 2023.

Round 1 - Technical 

(5 Questions)

  • Q1. What is active directory?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users

    • Enables administrators to assign policies, deploy software, and apply updates

    • Example: User accounts, group policies, security settings

  • Answered by AI
  • Q2. What is difference between SSD & HDD?
  • Ans. 

    SSD is faster, more durable, and more expensive than HDD.

    • SSD uses flash memory to store data, while HDD uses spinning disks.

    • SSD has faster read/write speeds compared to HDD.

    • SSD is more durable as it has no moving parts, while HDD can be prone to mechanical failure.

    • SSD is more expensive per gigabyte compared to HDD.

    • Examples: SSD - Samsung 970 EVO, HDD - Seagate Barracuda

  • Answered by AI
  • Q3. How many types of Ram ?
  • Ans. 

    There are two main types of RAM: DRAM (Dynamic Random Access Memory) and SRAM (Static Random Access Memory).

    • DRAM (Dynamic Random Access Memory) - most common type, used in computers for main memory

    • SRAM (Static Random Access Memory) - faster and more expensive than DRAM, used in cache memory

    • Other types include SDRAM (Synchronous Dynamic Random Access Memory), DDR (Double Data Rate) RAM, and DDR2/3/4 RAM

  • Answered by AI
  • Q4. What is server ?
  • Ans. 

    A server is a computer or software program that provides functionality or resources to other computers, known as clients, over a network.

    • Servers store and manage data, files, applications, and services for clients to access.

    • They can provide email services, host websites, store files, and more.

    • Examples include web servers like Apache, email servers like Microsoft Exchange, and file servers like Windows Server.

  • Answered by AI
  • Q5. What is Domain naming system ?
  • Ans. 

    Domain Naming System (DNS) is a system that translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to machine-readable IP addresses (like 172.217.3.206)

    • DNS helps users access websites and other online services by resolving domain names to IP addresses

    • DNS servers store records of domain names and their corresponding IP addresses

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good in technical background
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is server and router?
  • Ans. 

    A server is a computer or software that provides functionality for other programs or devices, while a router is a networking device that forwards data packets between computer networks.

    • A server can be used to host websites, store files, manage network resources, etc.

    • Examples of servers include web servers, email servers, file servers, etc.

    • A router connects multiple networks together and routes data packets between them...

  • Answered by AI
  • Q2. What is topology?
  • Ans. 

    Topology refers to the arrangement of different elements in a network.

    • Topology defines how devices are connected in a network

    • Common topologies include bus, star, ring, and mesh

    • Each topology has its own advantages and disadvantages

    • Topology affects the performance, scalability, and fault tolerance of a network

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical question

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. 1 introduce yourself? 2 tell me about your project? 3 tell me about your roles and responsibilities? 4 how many tickets you get in a day? 5 have you faced any p1 issue?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Personal data & belonging education regarding
  • Q2. Education regarding & ambitions

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. They are checking communication skills of the employees
  • Q2. Why should I hire you? What is the five qualities to perform this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to update yourself being a good communication skills
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Computer related questions
  • Q2. 32 bit vs 64 bit Computer Architecture
  • Ans. 

    32 bit architecture can address up to 4GB of RAM, while 64 bit can address much more.

    • 32 bit architecture has a maximum addressable memory of 4GB

    • 64 bit architecture can address much more memory, up to 16 exabytes

    • 64 bit architecture can perform more calculations per clock cycle

    • 64 bit architecture is required for running certain software, such as Adobe Creative Suite

    • 32 bit architecture is still commonly used in older syst

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep prepare with basic computer related questions.

I applied via Referral and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Acma is good company and members i like to work with acma limited

QwikCilver Solutions Interview FAQs

How many rounds are there in QwikCilver Solutions Senior Support Engineer interview?
QwikCilver Solutions interview process usually has 1 rounds. The most common rounds in the QwikCilver Solutions interview process are One-on-one Round.

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QwikCilver Solutions Senior Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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