Quess IT Staffing Solutions Senior Claims Associate Interview Questions and Answers

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Listen actively to customers and address their concerns promptly

• Provide personalized and empathetic service

• Offer multiple channels for customer support (e.g. phone, email, chat)

• Train employees to handle difficult situations and provide solutions

• Collect feedback and use it to improve service

• Create a customer-centric

Journal entries for accruals

• Accruals are used to record expenses or revenues that have been incurred but not yet paid or received.

• Accrued expenses are recorded with a debit to the expense account and a credit to the accrued liability account.

• Accrued revenues are recorded with a debit to the accrued asset account and a credit to the revenue account.

• Example of an accrued expense: Accrued salaries payable - Debit Salaries...read more

A single ton class refers to a ship or vessel that can carry a maximum of one ton of cargo.

• It is a classification used in the shipping industry to determine the carrying capacity of a vessel.

• A single ton class vessel can carry a maximum of one ton of cargo.

• This classification is important for determining the appropriate vessel for transporting goods.

• Examples of single ton class vessels include small boats and barges us