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Pumasource India Data Services (P) Customer Care Executive Interview Questions and Answers

Updated 10 Jul 2023

Pumasource India Data Services (P) Customer Care Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself Qualification Why you want to join our company
  • Q2. Where do you want to see yourself after 5 years in this company

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. You can ask anything to me
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just develop your skills developed your resume just up just talking to friendly conversation to interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Typing test you need to write paragraphs

Round 2 - HR 

(1 Question)

  • Q1. Last salary, expected ctc, comfortable with wfo

Interview Preparation Tips

Interview preparation tips for other job seekers - Ops rounf
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
  • Q2. About customer care support meaning

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

I applied via Referral and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you monitor the inflows of critical incidents and method you will apply to reduce them?
  • Ans. 

    To monitor critical incidents, I will implement a system to track and analyze data, identify root causes, and implement solutions.

    • Implement a system to track and analyze data on critical incidents

    • Identify root causes of critical incidents

    • Develop and implement solutions to reduce critical incidents

    • Regularly review and update the system to ensure effectiveness

    • Provide training and support to staff to prevent critical inci

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - scenario based, case studies, real time management etc.. You cannot bluff, if you have really worked then you can explain.
Interview was nice & smooth and I was able to crack it but didn’t accept as the package offered was below my expectation.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. You can ask anything to me
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just develop your skills developed your resume just up just talking to friendly conversation to interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is your hobbies?
  • Q2. Tell me about yourself
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
  • Q2. About customer care support meaning

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Typing test you need to write paragraphs

Round 2 - HR 

(1 Question)

  • Q1. Last salary, expected ctc, comfortable with wfo

Interview Preparation Tips

Interview preparation tips for other job seekers - Ops rounf
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR called to check our communication skills and discussed with us other details
  • Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds
Round 3 - One-on-one 

(1 Question)

  • Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls
Round 4 - Aptitude Test 

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.

Pumasource India Data Services (P) Interview FAQs

How many rounds are there in Pumasource India Data Services (P) Customer Care Executive interview?
Pumasource India Data Services (P) interview process usually has 2 rounds. The most common rounds in the Pumasource India Data Services (P) interview process are Resume Shortlist and One-on-one Round.

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