Proxima Systems Service Desk Analyst Interview Questions and Answers

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Q1. About yourself,Your Qualification
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Q1. Tell me about yourself.
Ans. 
I am a service engineer with experience in troubleshooting and repairing complex machinery.
• I have a degree in mechanical engineering

• I have worked with various types of machinery including CNC machines and industrial robots

• I am skilled in diagnosing and repairing mechanical and electrical issues

• I have experience working with customers to resolve technical issues and provide training on equipment operation
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Q1. From mechanical,production
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Q1. If not then how you will able to take security majors?
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Q2. Write done team leader responsibilities?
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Q1. Version of Ms. outlook used in your company ?
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Q2. Why we select you?
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Q1. Will you able to manage your own conveyance or not?
Ans. 
Yes, I am able to manage my own conveyance.
• I have my own reliable transportation, such as a car or bike.

• I am comfortable with driving to different locations for work.

• I am willing to cover the expenses related to my conveyance for work purposes.
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Q2. If not then how you will able to take security majors?
Ans. 
I would take security measures by implementing strong password policies, regular security trainings, and utilizing encryption technologies.
• Implement strong password policies to ensure secure access to systems and data

• Provide regular security trainings to educate employees on best practices and potential threats

• Utilize encryption technologies to protect sensitive information during transmission and storage
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Q1. Domain name of your company?
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Q2. Ticketing tool of your company?
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Q1. No of servers and model name?
Ans. 
We have a total of 50 servers, including models such as Dell PowerEdge R740 and HP ProLiant DL380 Gen10.
• Total of 50 servers

• Models include Dell PowerEdge R740 and HP ProLiant DL380 Gen10
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Q2. Software's that is used in your company?
Ans. 
The software used in our company includes ticketing systems, remote desktop tools, monitoring tools, and knowledge base platforms.
• Ticketing systems (e.g. ServiceNow, Jira)

• Remote desktop tools (e.g. TeamViewer, AnyDesk)

• Monitoring tools (e.g. SolarWinds, Nagios)

• Knowledge base platforms (e.g. Confluence, SharePoint)
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