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I applied via Approached by Company and was interviewed before Dec 2022. There were 3 interview rounds.
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I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.
Managing customers involves effective communication, empathy, and problem-solving skills.
Listen actively to understand customer concerns
Show empathy and understanding towards customer's situation
Offer solutions and options to resolve issues
Maintain professionalism and remain calm, even in difficult situations
Follow up with customers to ensure satisfaction
Interview experience
Sales Executive
23
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
Sales Manager
19
salaries
| ₹3.8 L/yr - ₹7.3 L/yr |
Business Development Manager
13
salaries
| ₹4.2 L/yr - ₹8 L/yr |
Operations Executive
13
salaries
| ₹2.8 L/yr - ₹3.5 L/yr |
Credit Manager
10
salaries
| ₹5.8 L/yr - ₹9.5 L/yr |
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Upstox
Zerodha
Paytm