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Prodapt Senior Technical Support Associate Interview Questions and Answers for Freshers

Updated 6 Nov 2024

Prodapt Senior Technical Support Associate Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself ?
  • Ans. 

    I am a dedicated and experienced technical support professional with a strong background in troubleshooting and customer service.

    • Over 5 years of experience in technical support roles

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication and problem-solving skills

    • Certified in ITIL and CompTIA A+

    • Previous experience in handling escalated customer issues

  • Answered by AI
  • Q2. What is your previous experience roles and responsibilities?
  • Q3. What is your salary expectation?
  • Ans. 

    My salary expectation is based on my experience, skills, and the industry standard for this position.

    • Consider my years of experience in technical support roles

    • Research the average salary range for Senior Technical Support Associates in this industry

    • Factor in any additional certifications or specialized skills I bring to the table

  • Answered by AI
  • Q4. Why are you to join this company?
Round 2 - Technical 

(2 Questions)

  • Q1. What is switches and routers?
  • Ans. 

    Switches and routers are networking devices used to connect devices within a network and route data between different networks.

    • Switches operate at the data link layer of the OSI model and are used to connect devices within a local area network (LAN).

    • Routers operate at the network layer of the OSI model and are used to connect different networks together.

    • Switches use MAC addresses to forward data to the correct destinat...

  • Answered by AI
  • Q2. What is LAN? Explain with real time eg?
  • Ans. 

    LAN stands for Local Area Network. It is a network that connects computers and devices in a limited area such as a home, office, or school.

    • LAN is a network that connects devices within a limited area, typically a building or campus.

    • It allows for the sharing of resources such as files, printers, and internet access.

    • LANs are commonly used in homes, offices, and schools to facilitate communication and resource sharing amo

  • Answered by AI
Round 3 - Typing Test 

(1 Question)

  • Q1. There will be 1 mins typing test. Atleast we have to reach 35 words per minute(Speed) and Accuracy 85% is okay.
Round 4 - HR 

(2 Questions)

  • Q1. Salary Discussion?
  • Q2. Cab facilities & Work timings?

Interview Preparation Tips

Topics to prepare for Prodapt Senior Technical Support Associate interview:
  • Networking
  • CCNA

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Internal working of hashmap, multi Thread,DSA and Coding.
  • Ans. 

    Question on internal working of hashmap, multi-threading, DSA, and coding.

    • HashMap is a data structure that stores key-value pairs and uses hashing to retrieve values quickly.

    • Multi-threading is the ability of a CPU to execute multiple threads concurrently.

    • DSA stands for Data Structures and Algorithms, which are fundamental concepts in computer science.

    • Coding involves writing instructions in a programming language to cre

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response
Round 1 - Technical 

(2 Questions)

  • Q1. Exceptions and thread implementation
  • Q2. Basics of restful web services
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. 1. What is different between interface and abstract 2.what is the virtual method and uses
  • Ans. 

    Interface defines a contract for classes to implement, while abstract class can have both abstract and concrete methods. Virtual method can be overridden in derived classes.

    • Interface only contains method signatures, while abstract class can have method implementations.

    • A class can implement multiple interfaces but can only inherit from one abstract class.

    • Virtual method in C# allows a method in a base class to be overrid...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Two coding round in Javascript, first one to right CRUD operation in React.

Round 2 - Coding Test 

Second one have to right JS for Flattened Array

Round 3 - HR 

(1 Question)

  • Q1. Asking about Salary Structure

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to clear the rounds
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Finding the second maximum number in the list
  • Ans. 

    To find the second maximum number in a list, sort the list in descending order and return the second element.

    • Sort the list in descending order

    • Return the second element in the sorted list

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Loops in Informatica
  • Ans. 

    Loops in Informatica are used to iterate over a set of data or perform repetitive tasks.

    • Loops in Informatica can be implemented using the 'Expression' or 'Router' transformations.

    • They are useful for processing multiple rows of data in a mapping.

    • Common types of loops include 'While' and 'For' loops.

    • Loops can help in performing complex data transformations and validations.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What is the reason for change

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Java 8 features
  • Q2. Springboot , Microservice
  • Q3. Docker knowledge
  • Q4. Cloud concept like aws or azure
Round 3 - HR 

(1 Question)

  • Q1. Job change reason
Round 1 - Technical 

(2 Questions)

  • Q1. Concepts on oops progressing the way that it will include
  • Q2. Answers on the dilegent way

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared try to be confident on the way that gets to pick

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Interface vs abstract class
  • Ans. 

    Interface defines a contract while abstract class provides partial implementation.

    • Interfaces can only have abstract methods while abstract classes can have both abstract and non-abstract methods.

    • A class can implement multiple interfaces but can only inherit from one abstract class.

    • Interfaces are used for loose coupling while abstract classes are used for code reusability.

    • Example of interface: Runnable interface in Java...

  • Answered by AI
  • Q2. What is Method overloading?
  • Ans. 

    Method overloading is when a class has multiple methods with the same name but different parameters.

    • Method overloading allows for flexibility in method calls

    • The methods must have different parameters, such as different data types or different numbers of parameters

    • Example: public void print(int num) and public void print(String str)

    • The compiler determines which method to call based on the arguments passed

  • Answered by AI
  • Q3. Indexing of sqlsever dstsbase
  • Ans. 

    Indexing in SQL Server database

    • Indexing improves query performance by creating a structure that allows for faster data retrieval

    • Clustered and non-clustered indexes are the two types of indexes in SQL Server

    • Clustered indexes determine the physical order of data in a table while non-clustered indexes create a separate structure

    • Indexing should be done strategically to avoid over-indexing which can slow down data modificat

  • Answered by AI
  • Q4. Value type & reference type
Round 2 - HR 

(1 Question)

  • Q1. Only Salary negitiation
Round 3 - Behavioral 

(1 Question)

  • Q1. Few common questions from project & why did u left your current organization

Interview Preparation Tips

Interview preparation tips for other job seekers - After salary discussion when everything was settled and H.R was about to release my offer letter but after few days she told me that they didn't get approval from higher management due to high package. If they can't afford that amount then why did they offer me the amount? one of my friends also faced same incident.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

They asked basic java programs
Adding 2 no by using strams.

Round 3 - Technical 

(1 Question)

  • Q1. 1) basic introduction 2) regrarding java selenium 3) Framework design 4) cicd pipeline 5) git 6) testng 7) postman
Round 4 - HR 

(1 Question)

  • Q1. Basic salary discusion , notice period

Prodapt Interview FAQs

How many rounds are there in Prodapt Senior Technical Support Associate interview for freshers?
Prodapt interview process for freshers usually has 4 rounds. The most common rounds in the Prodapt interview process for freshers are One-on-one Round, Technical and Typing Test.
What are the top questions asked in Prodapt Senior Technical Support Associate interview for freshers?

Some of the top questions asked at the Prodapt Senior Technical Support Associate interview for freshers -

  1. What is LAN? Explain with real time ...read more
  2. What is switches and route...read more
  3. There will be 1 mins typing test. Atleast we have to reach 35 words per minute(...read more

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Prodapt Senior Technical Support Associate Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
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