Prochant Accounts Receivable Caller Trainee Interview Questions and Answers for Freshers

Q1. Just HR explains roles and responsibility
Ans. 
HR explains roles and responsibilities to new employees
• HR provides an overview of the job duties and expectations

• HR clarifies reporting structure and chain of command

• HR outlines company policies and procedures

• HR discusses performance evaluations and career development opportunities
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Q2. Are you ok with shift
Ans. 
Yes, I am okay with shift work and have experience working various shifts.
• I am flexible with my schedule and have no issues working different shifts.

• I have previous experience working evening and night shifts in my previous job.

• I understand the importance of being available during different hours to accommodate clients or customers.
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Ready for any topic except personal story like school and college life.

Q1. General conversation with Manager.
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Q2. English Communication must.
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Q1. Self introduction
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Q2. Working experience
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Verbal, Quants and reasoning Questions

Random Topic (Self - preparation)

Q1. Family Background
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Q2. Aadhar number and College details
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Q1. Tell me about yourself Ask questions about what you tell yourself
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Q1. 2 mins speak about a common title
Ans. 
A common title in the Accounts Receivable field is Accounts Receivable Specialist.
• Accounts Receivable Specialists are responsible for processing incoming payments, monitoring customer accounts, and resolving any billing discrepancies.

• They may also be tasked with contacting customers to collect overdue payments and maintaining accurate records of all transactions.

• Examples of tasks performed by an Accounts Receivable Spe...read more
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Versant test Reading,Writing, speaking skills

Q1. Self intro and college life
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Q2. What was the reason of choosing this job?
Ans. 
I chose this job because of my interest in finance and communication skills.
• I have a background in finance and accounting.

• I enjoy communicating with people and helping them resolve issues.

• This job provides an opportunity to use my skills and learn new ones.

• I am excited about the potential for growth and advancement in this field.
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Q1. The test conducted in versant app
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Aptitude test will be cleared using some general knowledge and maths knowledge

Q1. Tell me about your self
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Q2. Previous work experience
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Q1. Face to face about school and college life
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Q1. Overcoming the unbalanced ways of handleing team
Ans. 
To overcome unbalanced ways of handling a team, focus on communication, setting clear expectations, providing support and feedback, and promoting a positive team culture.
• Improve communication by holding regular team meetings and one-on-one check-ins.

• Set clear expectations and goals for each team member to ensure everyone is on the same page.

• Provide support and resources to help team members succeed in their roles.

• Offer...read more
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Q2. Conflicts arise onto team
Ans. 
Conflicts on a team can be addressed through open communication, conflict resolution techniques, and fostering a positive team culture.
• Encourage open communication among team members to address conflicts early on

• Use conflict resolution techniques such as active listening, compromise, and mediation

• Foster a positive team culture by promoting respect, collaboration, and empathy

• Lead by example and demonstrate effective con
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