Polyrub Extrusion Assistant Manager Process Excellence Interview Questions and Answers

Q1. Tell me about self
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Q2. How to Rejection reduce and control production
Ans. 
To reduce and control production rejection, we need to identify the root cause and implement corrective actions.
• Conduct a thorough analysis of rejected products to identify the root cause

• Implement corrective actions to address the root cause

• Train employees on quality control and defect prevention

• Regularly monitor and measure rejection rates to track progress

• Collaborate with suppliers to improve the quality of incoming ...read more
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Q3. How to handle customer complaint
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Handle customer complaints by actively listening, empathizing, apologizing, and offering a solution.
• Listen actively to the customer's complaint without interrupting.

• Empathize with the customer's situation and apologize for any inconvenience caused.

• Offer a solution or compensation to resolve the issue.

• Follow up with the customer to ensure their satisfaction.

• Document the complaint and the resolution for future reference.

• ...read more
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Q4. How to control change point
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Change point can be controlled through a structured change management process.
• Establish a clear change management process with defined roles and responsibilities.

• Ensure that all changes are documented and reviewed by relevant stakeholders.

• Perform risk assessments to identify potential impacts of changes.

• Implement appropriate controls to mitigate risks.

• Communicate changes effectively to all stakeholders.

• Monitor and meas...read more
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How to control rejection