PIX Transmissions Customer Support Executive Interview Questions and Answers

I think this store offers a wide variety of products and has excellent customer service.

• The store has a diverse range of products to meet different customer needs.

• The customer service representatives are knowledgeable and helpful.

• The store is well-organized and clean, creating a pleasant shopping experience.

To improve KPIs, focus on setting clear goals, tracking progress regularly, providing training and support, and seeking feedback from customers.

• Set clear and specific KPI targets for each team member

• Regularly track and analyze KPI data to identify trends and areas for improvement

• Provide ongoing training and support to help employees meet KPI goals

• Seek feedback from customers to understand their needs and preferences

• Imp...read more