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Go Colors Customer Service Representative Interview Questions and Answers
Go Colors Customer Service Representative Interview Experiences
1 interview found
kavi priya
Selected
I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. What do you think about this store?
- Ans.
I think this store offers a wide variety of products and has excellent customer service.
The store has a diverse range of products to meet different customer needs.
The customer service representatives are knowledgeable and helpful.
The store is well-organized and clean, creating a pleasant shopping experience.
- Q2. How to improve KPIs?
- Ans.
To improve KPIs, focus on setting clear goals, tracking progress regularly, providing training and support, and seeking feedback from customers.
Set clear and specific KPI targets for each team member
Regularly track and analyze KPI data to identify trends and areas for improvement
Provide ongoing training and support to help employees meet KPI goals
Seek feedback from customers to understand their needs and preferences
Imp...
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Customer Service Associate Interview Questions & Answers
Shoppers Stop
LAL BAHADUR SINGH CHAUHAN
posted on 8 Jan 2020
Interview Questionnaire
6 Questions
- Q1. About yourself?
- Q2. Why do you want to leave your present job?
- Q3. What is salary expectation?
- Q4. Why do you want to work here?
- Q5. What is your biggest weakness?
- Q6. What is your biggest strength..?
Selected
(2 Questions)
- Q1. 1. Introduction 2. esic and PF calculation
- Q2. Profits of your current company
(1 Question)
- Q1. What is payroll cycle and salary cycle
- Ans.
Payroll cycle is the frequency at which employees are paid while salary cycle is the duration for which they are paid.
Payroll cycle can be weekly, bi-weekly, semi-monthly or monthly depending on the company's policy.
Salary cycle can be monthly, quarterly, bi-annually or annually depending on the company's policy.
Payroll cycle determines the frequency of paychecks while salary cycle determines the duration of paychecks.
...
Interview Preparation Tips
(2 Questions)
- Q1. Give your intro
- Ans.
I am a dedicated and experienced Customer Care Executive with a strong background in providing exceptional customer service.
Experienced in handling customer inquiries and resolving issues in a timely manner
Skilled in building rapport with customers and ensuring their satisfaction
Proficient in using CRM systems and other customer service tools
Excellent communication and problem-solving skills
Ability to work well under p
- Q2. What is 360 degree apraisal
- Ans.
360 degree appraisal is a performance evaluation method that involves feedback from multiple sources.
Involves feedback from supervisors, peers, subordinates, and sometimes even customers
Provides a comprehensive view of an employee's performance and behavior
Helps in identifying strengths and areas for improvement
Encourages self-awareness and development
Used for performance reviews, promotions, and training purposes
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. About yourself, family background
- Q2. It's very easy to tell
Customer Service Associate Interview Questions & Answers
Reliance Trends
Anonymous
posted on 26 Dec 2022
I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work
- Q2. Costumer service associate
- Q3. Team leading and floor management
- Q4. Customer handling anything ECU to sop
- Q5. Weak end staff management
Interview Preparation Tips
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Customer Service Associate Interview Questions & Answers
Reliance Trends
Anonymous
posted on 1 Apr 2024
Selected
I was interviewed before Apr 2023.
(1 Question)
- Q1. Sales and marketing
I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What were the challenges you faced while working with team members and how you resolved it.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about Yourself
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell something about yourself.
- Q2. Where do you see yourself in 5 years.
Interview Preparation Tips
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Go Colors Customer Service Representative Interview Process
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