Describe the team management Give a example to rectify issues between client and customer

Question

Accepted Answer

Team management involves effective communication, delegation, motivation and problem-solving skills.

Regular team meetings to discuss progress and address any issues
Clear delegation of tasks and responsibilities
Providing feedback and recognition to team members
Encouraging open communication and active listening
Identifying and addressing any conflicts within the team
Example: If a client is unhappy with the service provided by a team member, I would first listen to their concerns and empathize with their situation. Then, I would investigate the issue and work with the team member to rectify the problem. If necessary, I would involve higher management to find a satisfactory solution for both the client and the team member.

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