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Paytm Merchant Support Interview Questions and Answers

Updated 12 Apr 2024

Paytm Merchant Support Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How do you handle an agitated client.
  • Q2. How can you retain a customer.
  • Ans. 

    By providing excellent customer service, personalized experiences, loyalty programs, and seeking feedback.

    • Offer excellent customer service to address any issues or concerns promptly

    • Create personalized experiences for the customer to make them feel valued

    • Implement loyalty programs to reward repeat business

    • Seek feedback from customers to continuously improve and meet their needs

  • Answered by AI
  • Q3. How important is the customerm
  • Ans. 

    Customers are extremely important for any business as they drive revenue and growth.

    • Customers are the lifeblood of any business, as they provide revenue and drive growth.

    • Satisfied customers are more likely to become repeat customers and recommend the business to others.

    • Providing excellent customer support can help retain customers and build brand loyalty.

    • Understanding customer needs and preferences can help tailor prod...

  • Answered by AI

Paytm Interview FAQs

How many rounds are there in Paytm Merchant Support interview?
Paytm interview process usually has 1 rounds. The most common rounds in the Paytm interview process are One-on-one Round.
How to prepare for Paytm Merchant Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Paytm. The most common topics and skills that interviewers at Paytm expect are Customer Service, Financial Services, EDC, Helpdesk and Account Management.
What are the top questions asked in Paytm Merchant Support interview?

Some of the top questions asked at the Paytm Merchant Support interview -

  1. How can you retain a custom...read more
  2. How important is the custom...read more

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