Pakistan Telecommunication Company Technical Support Associate Interview Questions and Answers

Q1. Tell me something about you? Your experience overall of Work, why you left your last organisation? Why BT?
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MCQ questions for English maths and situations based questions

Q1. Basis on your experience the questions were asked What do you know about NPS, promoter detractor, how will manage your work life balance
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Q2. Why you want to join BT
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Q3. Where you see yourself in next 5 years and question on your stability
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Q4. Are you comfortable with rotating shifts
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Q1. What is change management?
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Q2. Changes type?
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Q1. Daily work routine
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Q2. Notice period
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Q1. SQL Basics on query,joins
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Q2. Python basics on OOPs,exception handling
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Basic debugging questions

Q1. Basic Java conncepts
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Q2. Inheritance of files
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Inheritance of files refers to the process of passing down files and their associated permissions from one user or group to another.
• Inheritance allows for efficient management of file permissions by reducing the need to manually assign permissions to each individual file.

• When a file inherits permissions, it means that it adopts the same permissions as its parent directory.

• Inheritance can be enabled or disabled for spec...read more
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Q3. Why do you want to join is
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Codings were asked to write in java

Q1. Explain the architecture of Kubernetes
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Kubernetes is a container orchestration platform that manages and automates the deployment, scaling, and management of containerized applications.
• Kubernetes uses a master-slave architecture with a control plane and worker nodes.

• The control plane manages the overall state of the cluster and schedules workloads to the worker nodes.

• Worker nodes run the containers and communicate with the control plane to receive instructi...read more
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Q2. Give case study scenario where you implemented a app through any cloud provider (I preferred with azure)
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Q1. Explain the garbage collection process in java
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Garbage collection is an automatic process of freeing up memory by removing unused objects.
• Java uses a mark-and-sweep algorithm for garbage collection

• Objects that are no longer referenced are marked for deletion

• The garbage collector runs periodically to remove the marked objects

• Finalize() method can be used to perform cleanup operations before an object is deleted
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Q2. Explain how did you implemented CI CD integration through Jenkins
Ans. 
Implemented CI/CD integration through Jenkins using pipeline as code approach
• Created a Jenkins pipeline job and defined stages for build, test, and deploy

• Integrated source code management tool like Git with Jenkins

• Used Jenkins plugins like Maven, Docker, and Kubernetes for building, packaging, and deploying the application

• Configured Jenkins to trigger the pipeline on every code commit or merge to the main branch

• Enabled...read more
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Q3. Describe how Azure hosted AKS works
Ans. 
Azure hosted AKS is a managed Kubernetes service that simplifies deployment and management of containerized applications.
• AKS stands for Azure Kubernetes Service

• AKS is a fully managed Kubernetes container orchestration service

• AKS automates the deployment, scaling, and management of containerized applications

• AKS integrates with other Azure services such as Azure Active Directory, Azure Monitor, and Azure Container Regist
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Q1. Routing process in detail
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Routing process involves determining the optimal path for data packets to travel from source to destination.
• Routing is the process of selecting the best path for data packets to reach their destination.

• It involves analyzing network topology, traffic conditions, and routing protocols.

• Routing algorithms determine the most efficient path based on factors like hop count, bandwidth, latency, and cost.

• Routing tables are used...read more
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Q2. What is static route
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Static route is a pre-configured path for network traffic to reach a specific destination.
• Static routes are manually configured by a network administrator.

• They are used to define a specific path for network traffic to follow.

• Static routes are commonly used in small networks with few routers.

• They are less flexible than dynamic routing protocols.

• Example: ip route 192.168.1.0 255.255.255.0 10.0.0.1
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Q1. 2 pointer array
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Q1. Was more focused on communication skills
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