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Ornate Software Solutions Customer Support Executive Interview Questions and Answers

Updated 7 Jan 2024

Ornate Software Solutions Customer Support Executive Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Written test with practical

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary and job security matters in job .

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. How to Salas credit card ???
  • Ans. 

    Sales of credit cards can be done through various channels such as online, in-person, or over the phone.

    • Credit card sales require knowledge of the product and its benefits

    • Identify potential customers and their needs

    • Offer incentives such as sign-up bonuses or rewards programs

    • Provide clear and concise information about fees and interest rates

    • Ensure compliance with regulations and company policies

    • Follow up with customers ...

  • Answered by AI
  • Q2. How to handal customer ?
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to understand their needs and concerns

    • Show empathy and understanding towards their situation

    • Provide solutions to their problems and offer alternatives

    • Maintain a positive attitude and be patient

    • Follow up with them to ensure their satisfaction

  • Answered by AI
  • Q3. How to usde credit card??
  • Ans. 

    Using a credit card is simple and convenient.

    • Swipe or insert the card into the card reader

    • Enter the amount to be charged

    • Sign the receipt or enter your PIN

    • Make sure to pay off the balance on time to avoid interest charges

    • Protect your card and personal information from fraud

  • Answered by AI
  • Q4. How to take benifit on customer ??
  • Ans. 

    Taking benefit from customers is unethical and not recommended in sales.

    • Sales should focus on providing value to customers

    • Building long-term relationships with customers is more important than short-term gains

    • Offering personalized solutions to customers can increase their satisfaction and loyalty

    • Providing excellent customer service can lead to positive word-of-mouth and referrals

    • Being transparent and honest with custom...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking and tell to answer

I appeared for an interview in Jun 2021.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my previous work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - I shared the details of that work with them.

I applied via Walk-in and was interviewed before Mar 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

JAM session

Round 3 - Assignment 

Communication

Round 4 - One-on-one 

(2 Questions)

  • Q1. What are your strengths and what you are doing well in the study of the day of the day of the day of the day of the
  • Q2. Strengths and weaknesses and you need to expain the situation to the Manager. Friendly Managers. If you are confident and happy face positive impact than skills.
  • Ans. Strengths and weaknesses and you need to be a good candidate for the role of the day. Friendly Managers. Good culture and all good. Immidiate results
  • Answered Anonymously
Round 5 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest. Don't panic. Be confident.

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Ap kaise sale karenge product.

I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They ask very quick question like, why you wanna switch & would you be able to work in shifts.
Round 3 - Aptitude Test 

This was like, V&A round.
Quite easy you are doing it with focus.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best, forgot about result.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce yourself briefly
  • Q2. What do you mean by sales
  • Ans. 

    Sales is the process of persuading a potential customer to purchase a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires building relationships with customers and understanding their buying behavior

    • Sales involves presenting the product or service in a compelling way and addressing any objections

    • It also involves negotiating and closing deals

    • Sales requires follow-up and maintaini...

  • Answered by AI
  • Q3. Why do you choose this job
  • Q4. If you are a experience then they ask why do you leave previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - This job is the risky job if you ready work in flexible mode then you can apply for job

I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self?
  • Ans. 

    I am a highly motivated sales professional with a proven track record of exceeding targets and building strong relationships with clients.

    • I have over 5 years of experience in sales, with a focus on B2B sales.

    • I am skilled in identifying and pursuing new business opportunities.

    • I have a strong ability to build and maintain relationships with clients, resulting in high levels of customer satisfaction and repeat business.

    • I ...

  • Answered by AI
  • Q2. If i am your customer then how can you treat me?
  • Ans. 

    I would treat you with respect, attentiveness, and a focus on meeting your needs and exceeding your expectations.

    • I would listen carefully to your needs and concerns

    • I would provide clear and accurate information about our products or services

    • I would be responsive and available to answer any questions or address any issues

    • I would strive to build a relationship of trust and mutual benefit

    • I would go above and beyond to ens...

  • Answered by AI
  • Q3. What do you know sbi card?
  • Ans. 

    SBI Card is a credit card issued by SBI Cards and Payment Services Private Limited, a subsidiary of State Bank of India.

    • SBI Card offers a wide range of credit cards to suit different needs and lifestyles.

    • It provides various benefits such as reward points, cashback, discounts, and offers on shopping, dining, travel, and more.

    • SBI Card also has tie-ups with various brands and merchants to provide exclusive deals and privi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No comments, HR are good, TL are good, and my SM Behavior is awesome. All over system is good
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How can u make sell on daily basis
  • Ans. 

    By identifying potential leads, building relationships, understanding customer needs, and offering solutions.

    • Identify potential leads through networking, cold calling, and referrals.

    • Build relationships with customers by providing excellent customer service and follow-up.

    • Understand customer needs by asking probing questions and actively listening.

    • Offer solutions that meet the customer's needs and provide value.

    • Follow up...

  • Answered by AI
  • Q2. How would you sell a pen to a person who is handicapped
  • Ans. 

    I would highlight the ease of use and comfort of the pen for someone with limited mobility.

    • Emphasize the ergonomic design of the pen for comfortable grip

    • Highlight the smooth writing experience for effortless use

    • Demonstrate how the pen can be easily operated with one hand

  • Answered by AI

I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Process productivity
  • Q2. Appraisal Requirements

Interview Preparation Tips

Interview preparation tips for other job seekers - Since you hard-working then hundred percent satisfaction your job

Ornate Software Solutions Interview FAQs

How many rounds are there in Ornate Software Solutions Customer Support Executive interview?
Ornate Software Solutions interview process usually has 1 rounds. The most common rounds in the Ornate Software Solutions interview process are One-on-one Round.

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Ornate Software Solutions Customer Support Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
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