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Optum Global Solutions Senior Claims Associate Interview Questions, Process, and Tips

Updated 6 Apr 2025

Top Optum Global Solutions Senior Claims Associate Interview Questions and Answers

  • Q1. Tell me about Authorization denial and how you handle COB denial in case of primary payer and secondary payer
    Add answer
  • Q2. What is ABN, Hpcs, ICD 10
    Add answer
  • Q3. Difference between bundling and inclusive?
    View answer (1)
View all 6 questions

Optum Global Solutions Senior Claims Associate Interview Experiences

11 interviews found

Senior Claims Associate Interview Questions & Answers

user image Jai Rawat

posted on 6 Apr 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What is healthcare?
    • Add your answer
  • Q3. Why should I hire you
    • Add your answer
  • Q4. What is your goal of the life
  • Ans. 

    My goal in life is to create a positive impact through my work, fostering growth and support for others while achieving personal fulfillment.

    • Strive for continuous personal and professional development, such as pursuing certifications in claims management.

    • Aim to build strong relationships with clients, ensuring their needs are met and they feel supported during the claims process.

    • Contribute to a positive workplace cultu...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall is good in the company

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 16 Jan 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal interview and self introduction
    • Add your answer
  • Q2. Related to subject and education details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - quick learner heard worker and i can able to work and i can work along with my team

Senior Claims Associate Interview Questions Asked at Other Companies

asked in Optum Global Solutions
Q1. Tell me about Authorization denial and how you handle COB denial ... read more
Add answer
asked in JPMorgan Chase & Co.
Q2. What knowledge do you have about processes?
View answer (1)
asked in Optum Global Solutions
Q3. What is ABN, Hpcs, ICD 10
Add answer
asked in Optum Global Solutions
Q4. Difference between bundling and inclusive?
View answer (1)
asked in Carelon Global Solutions
Q5. What do you understand by the term IPA?
Add answer
View All

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 3 May 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Operation 

(2 Questions)

  • Q1. Explain the auth denial?
    • Add your answer
  • Q2. Difference between bundling and inclusive?
  • Ans. 

    Bundling refers to combining multiple products or services into a single package, while inclusive means everything is included in a single price.

    • Bundling involves offering a discount when multiple products or services are purchased together

    • Inclusive pricing means that all features or services are included in a single price

    • Bundling is common in industries such as telecommunications and software

    • Inclusive pricing is often...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Optum Global Solutions Senior Claims Associate interview:
  • Denials

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Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 24 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. If candidate is experienced then discuss about previous experience and shift timings and all that.
    • Add your answer
Round 3 - Aptitude Test 

Aptitude test having, English, maths and reasoning questions

Round 4 - One-on-one 

(3 Questions)

  • Q1. One-o-one round with operation manager count as final round
    • Add your answer
  • Q2. Simple about past experience
    • Add your answer
  • Q3. Discussion about shift timings and all that
    • Add your answer

Optum Global Solutions interview questions for designations

 Claims Analyst

 (2)

 Claims Associate

 (62)

 Claims Representative Associate

 (3)

 Claims Executive

 (2)

 Claims Examiner

 (1)

 Insurance Associate

 (1)

 Senior Claim Analyst

 (2)

 Senior Customer Service Representative

 (2)

Senior Claims Associate Interview Questions & Answers

user image suguna. lalitha

posted on 10 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is RCM and about RCM process
    • Add your answer

Get interview-ready with Top Optum Global Solutions Interview Questions

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. In manager round just be prepared with the denial scenarios like Authorization, provider out of network, invalid procedure code and some scenarios cases like claim short paid etc.
    • Add your answer

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 24 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. It is a video call since it was during pandemic and the interview is all about process and job related
    • Add your answer
  • Q2. Detailed explanation about 3 denials Reason for leaving previous job Questions regarding hcfa CMS 1500 form
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Payment modes and their explanation Capitalisation and authorisation explanations Experience about previous job role
  • Ans. 

    Payment modes and their explanation, capitalisation and authorisation explanations, experience about previous job role

    • Payment modes refer to the different ways in which a customer can make a payment, such as cash, credit card, or online transfer.

    • Each payment mode has its own process and requirements, which need to be understood and explained to customers.

    • For example, cash payments are made in physical currency, while c...

    • Answered by AI
    Add your answer

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 8 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is ABN, Hpcs, ICD 10
    • Add your answer
  • Q2. Tell me about Authorization denial and how you handle COB denial in case of primary payer and secondary payer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy interview for me. Only you have to do prepared with your basic term of RCM and knowledge about all denials and basic term EOB,COB,ABN,PPO, Hospice etc. Person who take my interview having good communication skills and in the last he also provide the feedback when ask to him. Give ur best and do it

Senior Claims Associate Interview Questions & Answers

user image Lokesh Anand

posted on 19 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Questions related to RCM only on denials and management.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving interview and prepare all the questions in which u have experienced.

Senior Claims Associate Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2021

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About yourself.
    • Add your answer
  • Q2. Justify Resume.
    • Add your answer
  • Q3. How to fit in current job offer?
    • Add your answer
  • Q4. Detailed description of previous work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do focus on core value of JD and detailed knowledge of your previous work. Be confident and stick to your learning and try to explain each points patiently. The most important part is stay focused.
More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Senior Claims Associate interview?
Optum Global Solutions interview process usually has 2-3 rounds. The most common rounds in the Optum Global Solutions interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Optum Global Solutions Senior Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum Global Solutions. The most common topics and skills that interviewers at Optum Global Solutions expect are Excel, Accounts Receivable, Billing, Claims Processing and Medical Insurance.
What are the top questions asked in Optum Global Solutions Senior Claims Associate interview?

Some of the top questions asked at the Optum Global Solutions Senior Claims Associate interview -

  1. Tell me about Authorization denial and how you handle COB denial in case of pri...read more
  2. What is ABN, Hpcs, ICD...read more
  3. Difference between bundling and inclusi...read more
How long is the Optum Global Solutions Senior Claims Associate interview process?

The duration of Optum Global Solutions Senior Claims Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Optum Global Solutions Interviews By Designations

Interview Questions for Popular Designations

Optum Global Solutions Senior Claims Associate Interview Process

based on 13 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
View more

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Optum Global Solutions Senior Claims Associate Salary
based on 1.2k salaries
₹2.1 L/yr - ₹6 L/yr
At par with the average Senior Claims Associate Salary in India
View more details

Optum Global Solutions Senior Claims Associate Reviews and Ratings

based on 168 reviews

4.1/5

Rating in categories

3.5

Skill development

3.9

Work-life balance

3.2

Salary

4.5

Job security

4.1

Company culture

3.0

Promotions

3.6

Work satisfaction

Explore 168 Reviews and Ratings
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