BetterPlace Select Associate Analyst Interview Questions and Answers

An IP address is a unique numerical label assigned to each device connected to a computer network.

• IP address stands for Internet Protocol address.

• It is used to identify and locate devices on a network.

• There are two types of IP addresses - IPv4 and IPv6.

• IPv4 addresses are written in the format of four sets of numbers separated by periods (e.g. 192.168.1.1).

• IPv6 addresses are longer and written in hexadecimal format (e.g

Internal and external access refer to the ability to access resources within or outside of a network.

• Internal access refers to accessing resources within a network, such as files on a company server.

• External access refers to accessing resources outside of a network, such as websites on the internet.

• Internal access is typically more secure as it is controlled by the network administrator.

• External access may require addi...read more

Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

• Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

• Customer service KRAs are specific areas of focus or goals that customer serv...read more