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I applied via Naukri.com and was interviewed in Nov 2017. There was 0 interview round.
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I applied via Walk-in
Experienced retail sales manager with a proven track record of increasing sales and improving customer satisfaction.
Over 5 years of experience in retail sales management
Successfully implemented sales strategies that resulted in a 20% increase in revenue
Strong leadership skills with a focus on team development and motivation
I have over 5 years of experience in retail sales management, leading teams to exceed sales targets and provide exceptional customer service.
Managed a team of 15 sales associates to achieve a 20% increase in sales revenue
Implemented new sales strategies resulting in a 15% growth in customer base
Trained staff on product knowledge and sales techniques to improve overall performance
General knowledge test
I have extensive experience in handling escalations by actively listening, empathizing, and finding solutions to satisfy customers.
I have successfully de-escalated situations by remaining calm and professional
I prioritize understanding the customer's concerns and addressing them promptly
I have trained team members on effective escalation handling techniques
I always follow up with customers to ensure their issues have b
Multiple customers were acquired through targeted marketing campaigns, referrals from satisfied customers, and strategic partnerships.
Targeted marketing campaigns helped attract new customers through various channels such as social media, email marketing, and online advertising.
Referrals from satisfied customers played a key role in acquiring new customers as word-of-mouth recommendations are highly effective in the re...
Interview questions .I answered the questions
Manager &HR asked questions to me
I was interviewed in Jan 2025.
posted on 21 Oct 2024
I applied via Approached by Company
posted on 9 Jan 2025
Experienced business development professional with a proven track record of driving revenue growth and building strong client relationships.
10+ years of experience in business development
Successfully increased sales by 30% in previous role
Strong negotiation and communication skills
Proven ability to identify new business opportunities
Built and maintained relationships with key clients
After shortlist we have gone through a aptitude test consist of moderate level of maths, reasoning and english questions
Gd was decent, we have gone through 3 gd rounds
posted on 25 Jun 2024
I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
based on 3 reviews
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