nVent Customer Service Executive Interview Questions and Answers

Q1. About previous company
Ans. Very good company but growth is very slow
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Q2. Why you join hikvision
Ans. For be a part of MNC and growth
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Q1. Questions related core functions
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Q2. What is energy Auditing, functions envoled in Auditing?
Ans. 
Energy auditing is the process of assessing energy usage in a building or facility to identify opportunities for energy efficiency improvements.
• Identifying energy consumption patterns

• Assessing energy efficiency of equipment and systems

• Recommendations for energy saving measures

• Cost-benefit analysis of proposed improvements
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Q3. What kind of energy meters used in utilities , how to reading is taken , meter specification
Ans. 
Energy meters used in utilities measure the amount of electricity consumed by a household or business.
• Types of energy meters include electromechanical meters, electronic meters, and smart meters

• Reading is taken by recording the numbers displayed on the meter, usually in kilowatt-hours

• Meter specifications include accuracy class, voltage range, current range, and communication protocols

• Examples of energy meter manufactur...read more
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Case study questions for specific role

Q1. Related to work and salary discussion
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Q1. Introduce yourself and your hobies bla bla
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Q2. How will you manage study and work K
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Q1. What is expected salary
Ans. 
Negotiable based on the responsibilities and benefits offered by the position.
• Salary expectations are flexible and dependent on the specific responsibilities and benefits of the role.

• Open to discussing salary range during the interview process.

• Seeking a competitive salary that aligns with industry standards and the level of expertise required for the position.
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Q2. When you join in our organisation
Ans. 
I will bring my expertise, leadership skills, and passion for driving growth to your organization.
• I have a proven track record of successfully leading teams and achieving business objectives.

• I am excited about the opportunity to contribute to the success of your organization.

• I am confident that my experience and skills make me a strong fit for this role.
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Q1. Past experience
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Q2. How to handle scenarios as PM
Ans. 
As a PM, handle scenarios by staying calm, analyzing the situation, communicating effectively, and making informed decisions.
• Stay calm and composed under pressure

• Analyze the situation thoroughly to understand the root cause

• Communicate effectively with team members, stakeholders, and clients

• Make informed decisions based on available information and data

• Adapt quickly to changes and be flexible in your approach
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Q1. Past experience
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Q2. Salary and work life balance
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Q1. PLC programming, TPM, MTTR, MTBF
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Q2. How to deal with chinese counterparts
Ans. 
Understand cultural differences, build relationships, communicate clearly and respectfully.
• Research and learn about Chinese culture and customs.

• Be patient and build relationships before discussing business.

• Communicate clearly and respectfully, avoiding direct confrontation.

• Be aware of nonverbal communication and body language.

• Use a translator if necessary.

• Be prepared for negotiations and understand the importance of sa...read more
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Q3. How to deal with colleagues
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Q1. Salary discussion, Why changing
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