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NTT DATA Business Solutions Senior Customer Service Representative Interview Questions and Answers

Updated 16 Nov 2023

NTT DATA Business Solutions Senior Customer Service Representative Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to work for this organisation
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your strength and weakness
  • Q3. Did you know anything about NTT DATA
  • Ans. 

    NTT DATA is a global IT services provider known for delivering innovative technology solutions to businesses worldwide.

    • NTT DATA is a Japanese multinational company

    • It offers a wide range of IT services including consulting, system integration, and outsourcing

    • NTT DATA has a strong presence in various industries such as healthcare, finance, and automotive

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack the interview for freshers. For experienced, they'll ask about the previous job's roles and responsibilities and it'll also be easy.

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions related to c, c++, data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Knowledge of C language and JAVA

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers.

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Process related questions
  • Q2. Explain your whole career experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good, all prices related questions are asked. Give decent hike on your current package, hiring process does take some time

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Math reasoning and English Multiple choise

Round 2 - Technical 

(1 Question)

  • Q1. About skills and work experience
Round 3 - HR 

(1 Question)

  • Q1. Salary disscuussion and other benefits discussion and

Interview Preparation Tips

Topics to prepare for NTT Data Senior Associate interview:
  • Technical
Interview preparation tips for other job seekers - Learn lot of thing and do your best

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Interview with team leader
  • Q2. About previous work experiences
Round 3 - One-on-one 

(1 Question)

  • Q1. Current job roles explained and process details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with it depends on management they are very supportive and always concerned about employees
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

GK questions, maths, communication skills.

Round 3 - HR 

(2 Questions)

  • Q1. General introduction,
  • Q2. Asking about health insurance.

Interview Preparation Tips

Topics to prepare for Optum Global Solutions Senior Associate interview:
  • Health Insurance
Interview preparation tips for other job seekers - For every new commers need to know about total health insurance knowledge.

Interview Questionnaire 

1 Question

  • Q1. Normal questions like 1)my self and about previous job related

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Communication skills and technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well and be well prepared

I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your work experience?
  • Q2. Lots of technical question ranging from core principles to practical suggestions in my technology domain
  • Q3. Give example of how you tackled similar problem in previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be prepared from core concepts to practical knowledge.
Interview in Publicis Sapient is very thorough, so preparing in advance will be beneficial.

I used to study Java concepts from book as well as websites daily to build my expertise over two months.
Also, if you have done any certification or can show any running project, it will be great.

NTT DATA Business Solutions Interview FAQs

How many rounds are there in NTT DATA Business Solutions Senior Customer Service Representative interview?
NTT DATA Business Solutions interview process usually has 3 rounds. The most common rounds in the NTT DATA Business Solutions interview process are One-on-one Round, Resume Shortlist and HR.

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NTT DATA Business Solutions Senior Customer Service Representative Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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17% less than the average Senior Customer Service Representative Salary in India
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NTT DATA Business Solutions Senior Customer Service Representative Reviews and Ratings

based on 2 reviews

3.8/5

Rating in categories

4.4

Skill development

3.8

Work-life balance

4.4

Salary

3.2

Job security

4.4

Company culture

4.4

Promotions

4.4

Work satisfaction

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